Creating Your First Property

Creating your first property in Haven is straightforward. This guide will walk you through the process step by step.

Starting the Property Creation Process

1. Navigate to your Host Dashboard - Click on "Host Dashboard" in the navigation menu
2. Click "Create Listing" - You'll find this button in the top-right of your dashboard (next to "Create Multi-Unit Site")
3. Fill in basic information - Start with the property name and location

For a full tour of the dashboard, see Host Dashboard Overview.

Required Information

To create a property, you'll need:

• Property Name - A descriptive title for your property
• Location - The address or location of your property
• At least one photo - Upload at least one image of your property

Property Setup Sections

After creating your property, you'll be taken to the property edit page where you can configure:

Essential Sections

1. Photos & Spaces - Upload property images and an optional cover video
2. General Info - Property name, tagline, and description
3. Location - Set the exact location with Google Maps integration
4. Pricing - Set your base nightly rate

Additional Sections

• Language - When you import a property by URL or sync it from a connected PMS, Haven detects its language and uses that for every AI writing assistant and enrichment task on the property. You can change it any time from Edit listing > Settings > Language. See Listing Language for details.
• Amenities - List what your property offers
• Sleeping arrangements - Bedroom photo groups and the beds guests see under Where you'll sleep. See Sleeping Arrangements
• Details - Additional property information
• House Rules - Rules and guidelines for guests
• Safety Disclosures - Important safety information
• Check-in/Checkout Details - Instructions for guests
• Fees - Cleaning fees, pet fees, extra-guest fees, late-checkout fees, and any other fees you configure (Haven does not add a separate platform service fee)
• Discounts - Weekly, monthly, or custom discounts
• Taxes — Configure lodging, sales, and occupancy tax rules under Payouts → Tax rules. See Taxes.
• Availability - Set when your property is available
• Calendar Sync - Connect external calendars
• Custom URL - Create a custom subdomain
• Custom Domain - Use your own domain
• Cancellation Policy - Set cancellation rules

Tips for Success

• Look at live examples - Browse example Haven websites at bookwithhaven.com/properties to see how finished sites look
• Start with essentials - Complete photos, general info, location, and pricing first
• Add details gradually - You can always come back to add more information
• Use high-quality photos - Good photos are crucial for attracting guests
• Be descriptive - Detailed descriptions help guests understand what to expect

Next Steps

Once you've created your property:

• Complete Property Setup
• Configure Pricing
• Set Availability
• Document Builder for Properties — printable House Manuals and QR materials for in-property guests

Related Articles

• Example Sites
• White Glove Onboarding — free hands-on setup if you would rather not configure everything yourself
• Import a Listing by URL (content only, no calendar sync)
• Sites and Properties — Glossary
• Host Dashboard Overview
• Delete or Archive a Property
• Listing Language
• Property Setup Overview
• Adding Photos
• Sleeping Arrangements
• Setting Your Location