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Everything your guests need, in one place
Digital Guidebook & Welcome Book
Turn your property details into a polished guidebook guests can access anytime.
What you can create
- A digital vacation rental guidebook and Airbnb-style welcome book in one place
- Printable welcome books and house manual layouts you can leave on the counter
- Wi‑Fi, check-in, and house rules your guests can find without a message thread
- Structured, guest-friendly sections you can keep current as the property changes
A strong stay needs more than a long text thread
Many hosts still piece together the “Airbnb welcome book” moment from copy-paste messages, PDFs, and a binder that went out of date two seasons ago. Guests skim on their phone after travel, and they need a vacation rental guidebook and house manual that is easy to scan—not another paragraph in chat. Haven helps you turn listing details into a single digital and printable source for rules, how-tos, and the basics, so the welcome book is something guests actually use instead of something you retype for every check-in.
How it works
1
Add listing details
Bring the facts that power your property—arrival, amenities, and norms—so the guide stays aligned with what guests need on day one.
2
Generate the guide
Start from a structured guest welcome book and guidebook format so the essentials are covered before you fine-tune the details.
3
Customize sections
Order and label sections for your home, from Wi‑Fi and check-in to appliances and local recommendations, in a layout guests can follow.
4
Share or print
Send a link for the digital guidebook, export a printable welcome book, or use both so every guest has the right format.
Key capabilities
Digital guidebook
One link guests can open on a phone: your vacation rental guidebook with the topics they need in order, not buried in a thread.
Printable welcome books
House manual and welcome book layouts that read well on paper when you want something on the table as well as on the screen.
House rules + instructions
Clear rules and step-by-step instructions for the moments that usually drive messages—trash, thermostats, parking, and quiet hours.
WiFi, check-in info
The arrival basics in a findable place: network details, access steps, and timing so the first hour of the stay feels smooth.
Structured sections
A predictable house manual template style layout so guests know where to look, whether you run a single room or a full home.
Guest-friendly layout
Skimmable headings and spacing tuned for tired travelers, so your Airbnb welcome book content lands when attention is short.
Built for
Hosts tired of repeating instructions
Stop re-sending the same check-in, Wi‑Fi, and “where is the trash” answers when a guidebook can carry it once.
Hosts with complex properties
Hot tubs, multiple gates, split-level layouts, or unusual systems—one structured guest welcome book for everything non-obvious.
Hosts who want a premium feel
A polished digital and printable welcome book that matches a thoughtful stay, not a last-minute printout.
More useful than a static file or a message dump
Haven is built around short-term rental operations: the guide is tied to your property story, not a one-off document you maintain in three places. You get a proper vacation rental guidebook and house manual experience guests can return to, with room for local flavor when you use nearby features.
Long message threads
Fast for a quick answer, but poor as the system of record. Guests search their inbox, miss a detail, and you repeat the same welcome book content every stay.
One-off PDF house manuals
A common house manual template in PDF form, but hard to keep current and awkward on mobile. Good as an export, less ideal as the only experience.
Haven guidebooks
A living digital and printable guest guidebook anchored to your listing: structured sections, easy updates, and a format guests can scan on arrival day.
Related features
Related solutions
Frequently asked questions
Next step
Give guests a guidebook they open before they text you.
Build a digital and printable welcome book that carries Wi‑Fi, check-in, rules, and the rest in one place.