Digital
A guidebook guests open from one link
Scan Wi‑Fi, check-in rules, troubleshooting, and local tips — no app download.
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Digital guidebook
Digitalguidebookforvacationrentals
This is Haven’s guest-facing portal: one link for itinerary context, arrival instructions, house norms, curated local recommendations when you configure them, and host communication—all organized so guests stop hunting through inbox threads.
Think of it as the guest-facing portal: reservation context, door codes when you release them, household instructions, neighborhood intel, and chat surfaces stay in one branded flow—separate from the recommendation generator that only auto-builds local lists.
No credit card required
Print
Welcome-book layouts you can print
Give guests paper that matches what they see online — arrivals, norms, QR back to digital.
Local
Neighborhood picks in the same experience
Restaurants, coffee, hikes, groceries — surfaced next to Wi‑Fi and rules, where guests look.
Guests should not have to search a message thread.
Check-in details, Wi-Fi, rules, and local tips are easy to miss when they are spread across messages, PDFs, and old binders. Haven puts the important details in one guide.
Details get buried
Guests miss key info when it lives in long messages or scattered PDFs.
Questions repeat
Hosts end up answering the same check-in, Wi-Fi, trash, parking, and thermostat questions.
Printed guides go stale
Binders and PDFs are useful, but they are easy to forget to update.
From scavenger hunt to scanned guidebook
Watch how scattered messages become one guest-facing link — editable when your property facts change.
The friction
Details get buried in the inbox
Wi‑Fi, check-in rules, trash day — all answered before, none of them easy to find again when arrival stress hits.
Host — GuestTuesday
What's the Wi‑Fi?
Trash day?
Lockbox code?
The details are there — but guests have to hunt for them.
What you can create
- Digital guidebook for phones
- Printable welcome book
- Check-in, Wi-Fi, and house rules
- Local recommendations and rebooking links
Sections snap into place. Guests never guess what's missing.
Build from your property facts — reorder, rename, and ship the same source to QR codes and printers.
Guide sections
Coastal Guesthouse
Sections load in scan order — not random FAQs.
One source of truth
When you revise Wi‑Fi or checkout, hosts and printers stay wired into the living guide URL.
Guidebook features
Everything you would normally paste across five channels — housed in one guidebook workspace.
Digital guidebook
One mobile-friendly link for check-in, Wi-Fi, rules, instructions, and local tips.
Printable welcome book
Create a printed house manual or welcome book guests can use inside the property.
House rules and instructions
Explain parking, trash, quiet hours, thermostats, appliances, hot tubs, and other common questions.
Check-in and Wi-Fi
Put arrival steps, access details, network names, and passwords where guests can find them.
Local recommendations
Share nearby restaurants, coffee shops, grocery stores, beaches, hikes, activities, and services.
Easy updates
Update the guide when property details change instead of rewriting messages or reprinting everything.
Rebooking links
Give guests a path back to your branded booking site after the stay.
Sign-to-unlock rental agreements
When you require a rental agreement, the guidebook becomes the signing surface: guests read the terms and add a digital signature — typed legal name on desktop, plus a finger-drawn signature on mobile. We save a tamper-evident signed PDF and can hide Wi‑Fi, check-in steps, and lock codes until the signature is on file.
How your guide goes live
- 1
Add property details
Enter check-in info, Wi-Fi, rules, amenities, instructions, and local tips. - 2
Build the guide
Organize the essentials into clear sections guests can scan quickly. - 3
Customize sections
Add, remove, rename, and reorder sections for your property. - 4
Share or print
Send the digital guide, export a printable welcome book, or use both.
Better than scattered messages or stale PDFs.
Haven keeps stay details organized, easy to update, and easy for guests to scan.
Long message threads
Fast for one-off answers, but guests have to search for details and hosts repeat themselves.
PDF house manuals
Useful for printing, but harder to update and awkward to use on a phone.
Old binders
Helpful inside the property, but easy to let go out of date.
Haven guidebooks
Haven guidebooks
A digital and printable guide with sections guests can scan before and during the stay.
Who it's built for
Hosts repeating the same answers
Put check-in, Wi-Fi, parking, trash, and house rules in one place.
Properties with extra instructions
Explain hot tubs, gates, fireplaces, appliances, shared spaces, or unusual layouts.
Hosts who want a better welcome book
Give guests a guide that works on their phone and can also be printed.
Hosts growing owned bookings
Use rebooking links to point guests back to your branded booking site.
Pair it with
Auto-generate curated neighborhood lists with the vacation rental local guide tool, and mirror the same details on paper through vacation rental welcome books & printable materials.
Related solutions
Frequently asked questions
Next step
Guests deserve a branded portal, not fragmented PDFs.
Give them Haven’s trip hub plus printable exports when you need paper at the cabin.