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Analytics & Session Replay
Session replay, a visits-to-booking conversion funnel, and traffic-source analytics — built right into your Haven booking site. Like Hotjar, but made for direct bookings and included in your plan.
Illustrative example dashboard
Conversion funnel
Your Performance dashboard tracks every visitor from landing to booking across a visits-to-booking funnel. Watch how far guests get — and where the calendar, pricing, or checkout is losing them — so you fix the step that actually costs you bookings.
Every stage shows count and conversion rate.
Session replay
If you already use Hotjar, this will feel familiar — except it’s built into your booking site and included, not a separate subscription. Haven records first-party replays of real visitor sessions, flags rage clicks and dead clicks, and marks JavaScript errors on the timeline.
Jump straight from a stalled funnel stage into the sessions behind it and see exactly what the guest saw.
Traffic-source attribution
Every visit is attributed to its source — Google, social, repeat-guest email, QR codes, and more — with the conversion rate for each. Put your time and ad budget behind the channels that book, not just the ones that get clicks.
Pairs with One Click Ads to measure ChatGPT, Google, and Meta campaigns end to end.
Guest AI chat observability
The same Performance dashboard has a Chats view for your guest AI. Every reply on your property sites, multi-unit site, and guidebooks is graded — answered, low confidence, or couldn’t answer — with the reason it struggled. Gaps are grouped into topic insights with the cited conversations, and a prefilled Add context fixes the gap for one site or every site you run.
Ask your chats questions in plain English, train the assistant by chatting with your own sites, and let insights re-run on their own — a self-healing loop, not a fire-and-forget chatbot. See the AI guest chat feature.
Session replay, a conversion funnel, and traffic-source attribution — built into your branded booking site, included in your plan. Build your site free and see it on your own traffic.
Analytics & Session Replay