Product

Features for direct
booking hosts

Placeholder: a focused set of capabilities that work together—site, guest journey, guides, and operations. Final positioning copy will replace this intro.

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In short

These features make up Haven: a branded direct booking website builder and guest experience platform. Together they cover your booking site, the guest journey, digital guidebooks, and day-to-day operations for vacation rental hosts and property managers.

Who it helps

Individual short-term rental hosts
Multi-property managers
Boutique inns and bed & breakfasts
Eco resorts and small lodges
Vacation rental brands
Independent hotels

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All features

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Hospitality website builder

Turn imported listing data into a polished multi-property landing page and individual listing pages with rich media, narrative, booking tools, and your domain—built for hosts who care how the brand feels, not generic templates bolted onto a brochure site.

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Guest Experience Platform

Give guests a single place to access everything they need before and during their stay.

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Digital guidebook

This is Haven’s guest-facing portal: one link for itinerary context, arrival instructions, house norms, curated local recommendations when you configure them, and host communication—all organized so guests stop hunting through inbox threads.

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Hospitality local guide

Automatically draft restaurants, boutiques, hikes, errands, rainy-day outings, and other neighborhood vignettes keyed to each stay. This is narrowly focused recommendation automation—not the broader guest portal (see the dedicated digital guidebook feature for the full-trip hub).

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Hospitality email marketing

Capture guest relationships from bookings through your site, sync stay-aware segments, and send timely offers that pull travelers off OTAs and back to your Haven site when you enable marketing automations—without spamming everyone on your list.

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Hospitality pricing automation

Describe a pricing, availability, or rule change for a single property or your whole portfolio in plain language. Calendar AI drafts a structured proposal — scoped by location, distance, tags, bedroom count, season, or any combination — surfaces conflicts, and waits for your approval before anything ships to the branded booking site.

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Hospitality welcome book & printables

Ship physical touchpoints—house manuals, tent cards, QR posters, counter signs, and branded collateral—synced to the same listing data powering your digital guidebook. This feature is about printable assets at the property, distinct from orchestrating stays inside the Haven guest portal alone.

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Hospitality guest screening

Collect identity signals, automate fraud checks where supported, and gate high-value stays behind host approval before confirmations fire. Pair screening with trusted damage coverage up to $50,000 where eligible separate programs extend protection—ideal for Airbnb graduates testing bookings through your site.

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Smart Locks & Automated Access Codes

Connect your smart lock provider and let Haven issue, share, and revoke a unique guest code for every reservation.

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Multi-jurisdiction taxes & accounting

Configure state, county, city, and district lodging taxes per listing. Snapshotted onto every booking, itemized in Stripe, and aggregated for filing — clean books without spreadsheets, and you stay the merchant of record.

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See how it fits your stack

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Features for directbooking hosts

In short

All features

Hospitality website builder

Guest Experience Platform

Digital guidebook

Hospitality local guide

Hospitality email marketing

Hospitality pricing automation

Hospitality welcome book & printables

Hospitality guest screening

Smart Locks & Automated Access Codes

Multi-jurisdiction taxes & accounting

See how it fits your stack

Features for directbooking hosts

In short

All features

Hospitality website builder

Guest Experience Platform

Digital guidebook

Hospitality local guide

Hospitality email marketing

Hospitality pricing automation

Hospitality welcome book & printables

Hospitality guest screening

Smart Locks & Automated Access Codes

Multi-jurisdiction taxes & accounting

See how it fits your stack

Features for direct
booking hosts

Features for direct
booking hosts