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Updated: Dec 06, 2024
Thank you for choosing Book With Haven LLC. By using our platform to list your home as a vacation rental, you agree to the following terms and conditions ("Terms of Service"). Please review these Terms carefully, as they govern your use of our services.
Book With Haven LLC provides a platform for homeowners to list their vacation properties, including creating and hosting rental property websites. Our mission is to help homeowners market their properties and facilitate short-term bookings.
Book With Haven LLC is a software and marketing platform and a payment facilitator. Book With Haven LLC is not a hotel, lodging provider, travel agency, or reseller of accommodations, and does not own, operate, lease, or control any listed property. Each rental agreement for a stay is between the guest and the host. The host is the provider and seller of the stay and is responsible for the property, the guest experience, compliance with applicable laws, cancellation and refund decisions consistent with the policy displayed at booking, and collection and remittance of any applicable taxes on rental income (including lodging, occupancy, and sales taxes). Book With Haven LLC facilitates payments between guests and hosts using Stripe, and booking funds settle to the host's connected Stripe account net of payment processing fees.
Homeowners using Book With Haven LLC's platform must provide complete, accurate information about their properties and ensure that their use of the platform complies with all applicable local, state, and federal laws. You are responsible for maintaining the confidentiality of your account credentials and agree to notify Book With Haven LLC immediately of any unauthorized use. As the provider of the stay, you are responsible for collecting and remitting any applicable taxes on rental income or property use, and for honoring the cancellation and refund policy displayed to guests at booking.
Subscription and add-on fees for use of the Book With Haven LLC platform are billed separately to homeowners according to the plan they have selected. Booking payments made by guests are processed through Stripe and settle to the homeowner's connected Stripe account, net of standard Stripe payment processing fees. Any additional booking-level fees retained by Book With Haven LLC are disclosed in the homeowner's plan and at booking; unless otherwise stated in the homeowner's current plan or agreed upon in writing, Book With Haven LLC does not charge a guest service fee or take a percentage of booking proceeds.
You may cancel your service with Book With Haven LLC at any time by contacting us directly. Cancellations will be effective at the start of the next billing cycle.
All content, software, and designs created by Book With Haven LLC are owned by Book With Haven LLC unless otherwise agreed in writing. You are granted a limited, non-exclusive, and revocable license to use the materials we provide solely for marketing your rental property through Book With Haven LLC's platform. Unauthorized reproduction or use of these materials outside this purpose is strictly prohibited.
To the fullest extent permitted by law, Book With Haven LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. Book With Haven LLC's liability shall be limited to the amount paid for our services within the past six months.
Book With Haven LLC may suspend or terminate your access to our services if you breach these Terms of Service or if required to comply with applicable laws or regulations. In such cases, Book With Haven LLC will make reasonable efforts to provide notice before termination.
These Terms shall be governed by and construed under the laws of the State of Delaware, without regard to its conflict of laws principles.
We may update these Terms of Service periodically. When changes are made, we will post the updated Terms on our website and notify users through appropriate channels. Continued use of our services following any changes indicates acceptance of the updated Terms.
For questions or concerns regarding these Terms of Service, please reach out to us at hello@bookwithhaven.com.