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Add direct bookings with tools that help reduce risk and support a more confident hosting operation.
Every booking request is screened in the background—identity, digital footprint, and damage history—without any extra friction for your guests.
Sarah Mitchell
s.mitchell@email.com
+1 (415) 555-0192
Every guest who books through your Haven site goes through identity verification and risk assessment as part of checkout. You see the results before confirming the stay.
Haven integrates damage protection powered by Truvi, offering up to $50,000 in coverage per incident. Claims are filed directly from your dashboard.
Direct booking gives you more control over pricing, guest relationships, and your brand. Screening and protection help you take that step without adding unmanaged risk.
Turn on guest screening in your property settings. Choose your risk tolerance and whether screening is required for all bookings or only certain ones.
Identity verification is built into the booking flow. Guests complete it in under two minutes without leaving your booking page.
Haven evaluates guest risk using multiple data points and returns a clear score. You can set thresholds for automatic approval or manual review.
Confirmed bookings with screening enabled are backed by damage protection powered by Truvi. Coverage and terms are governed by Truvi.
View screening results, manage reservations, and file damage claims all from the same place you manage the rest of your direct booking operation.
Haven syncs your calendar with Airbnb, Vrbo, and your PMS via iCal. Screening applies to your direct bookings — your OTA workflow stays the same.
Direct booking is stronger when paired with better guest confidence and protection. Haven brings these pieces together so you can grow your independent channel without adding unmanaged risk.
On an OTA, the platform handles trust and safety behind the scenes. When you accept bookings directly, you need a way to evaluate who is booking. Guest screening with identity verification gives you information to make better decisions.
Damage protection gives you a financial safety net for direct bookings. Combined with screening, it means you are not choosing between control and peace of mind — you can have both.
Haven is not an insurer or guarantor. Damage protection is powered by Truvi, and coverage, eligibility, exclusions, and claims are governed by Truvi's terms and processes. Review full details at Haven Protection Terms.
Next step
Screen guests, protect your property, and grow your direct booking channel — all from one platform.