Site
A booking site they can bookmark
Your portfolio or property page is the stable URL you share after checkout — not a one-off marketplace thread.
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Hospitality email marketing
Vacationrentalemailmarketing
Capture guest relationships from bookings through your site, sync stay-aware segments, and send timely offers that pull travelers off OTAs and back to your Haven site when you enable marketing automations—without spamming everyone on your list.
Capture guest relationships outside OTA walled gardens—segment by stay history, personalize send cadences, drop guests back onto your Haven listing URLs, and keep repeat demand off commission-heavy searches whenever your stack supports compliant outreach.
No credit card required
Property
Rebooking links that land on the right stay
Point past guests straight to availability, pricing, and checkout on the place they already know.
Guide
Guest guide + rebooking in one link
The mobile guide keeps Wi‑Fi, house rules, and local tips next to a path back to book again.
The loop
From first direct booking to the next one.
Lists, follow-up, QR touchpoints, and a second booking — all connected to your property and your direct channel.
Guests
Build your guest database
Import past guests from your PMS or a CSV. Haven tracks stay history and enables retargeting for every guest automatically.
PMS sync
Guest list
S
Sarah M.
3 stays
J
James K.
1 stay
E
Emily R.
5 stays
D
David L.
2 stays
4 guests imported · retargeting enabled
Past guests are easy to lose.
Guests may love the stay, but if they do not have a clear link back, their next search often starts on Airbnb, Vrbo, or Google.
Guests forget where to book
They remember the property, but not always the branded booking link.
Follow-up gets messy
Guest names, emails, stay dates, and booking details can end up scattered.
Rebooking is rarely built in
Most booking flows end at checkout instead of creating a path for the next stay.
Stay connected
- Save guest details from site bookings
- Share rebooking links
- Follow up with past guests
- Bring guests back to your site
Follow-up that points back to your booking page.
Draft a returning-guest message with a direct link — not a generic newsletter blast.
Follow-up to past guests
Subject
bookwithhaven.com/your-property → direct checkout
Send follow-up
Retargeting features
Guest list
Keep guest details and stay history from site bookings connected to your account.
Rebooking links
Point guests back to your listing page or portfolio site.
Guest guide links
Keep rebooking connected to the same guide guests use during the stay.
Follow-up support
Share links, updates, and offers with past guests where supported.
Returning-guest offers
Create a reason for past guests to book with you again.
How guest retargeting works
Every step ties the guest back to your Haven property page and guide — not a lost thread.
- 1
Guest books on your site
The guest reserves through your Haven booking page. - 2
Guest details are saved
Direct-booking guest details and stay history are connected to your account. - 3
Guest uses the guide
The mobile guest guide keeps property info, local recommendations, and rebooking links easy to find. - 4
You follow up
Share branded booking links, seasonal updates, or returning-guest offers where supported. - 5
They book again
Past guests have a clear path back to your branded booking site.
Rebooking starts during the stay.
The guest guide gives guests a useful link they can return to later, with property details, local recommendations, and a branded booking path for next time.
Useful now
Arrival info, Wi-Fi, house rules, and local recommendations.
Useful later
Guests can revisit the guide when they are thinking about another trip.
Connected to booking
Rebooking links point guests back to your branded booking site.
Who it's built for
Hosts with repeatable stays
Beach houses, cabins, lake homes, ski rentals, and seasonal properties guests may want to revisit.
Hosts with past guests
Give returning guests a direct way to find and book your place again.
Multi-property hosts
Point past guests to one property or your full portfolio.
Hosts building owned bookings
Use guest follow-up to support your branded booking channel over time.
Built for hospitality rebooking.
Haven connects follow-up to the stay itself: the booking page, guest guide, property details, and branded booking link.
Generic email tools
Good for newsletters, but not built around stays, properties, guest guides, and branded booking links.
Manual follow-up
Better than nothing, but easy to forget and hard to organize as bookings grow.
OTA messaging
Useful for OTA stays, but it does not create your own rebooking path on your site.
Haven
Haven
Built to keep guests connected to your property and booking site after they book through you.
Pair it with
Related solutions
Start from the Haven product overview to see direct booking foundations, then layer automations atop the vacation rental website builder.
Frequently asked questions
Follow-up should be permission-based and comply with applicable email, SMS, and privacy rules.
Next step
Own the relationship after checkout.
Pair CRM-style guest records with property-aware messaging so repeat demand lands on your listed rates—not a fresh OTA search.