Pricing is one of the most important aspects of your property setup. Haven offers flexible pricing options to help you maximize your revenue.
Haven offers three subscription plans, each with monthly and annual billing.
No Haven booking fee on any plan — you keep 100% of booking revenue minus
Stripe's payment processing fee (~2.9% + $0.30 per transaction).
For how subscriptions, add-ons, plan changes, and cancellations work in the
dashboard, see Subscription Billing.
Current prices are founding member rates (well below the future standard
list price). Subscribe now and your rate is locked for as long as your
subscription stays active.
- Founding monthly cost: $12/month (regular $30/month; 1 included active property)
- Founding annual cost: $108/year (~$9/month effective, billed upfront)
- Additional properties: $2.99/property/month
- Best for: Hosts with one or a small number of active properties
- Features: Branded direct booking website, calendar sync, payment
processing, guest messaging
- Founding monthly cost: $29/month (regular $72.50/month; 10 included active properties)
- Founding annual cost: $288/year (~$24/month effective, billed upfront)
- Additional properties: $2.99/property/month
- Best for: Hosts running up to 10 active properties
- Features: Everything in Starter, plus multi-property management
- Founding monthly cost: $79/month (regular $197.50/month; 50 included active properties)
- Founding annual cost: $768/year (~$64/month effective, billed upfront)
- Additional properties: $2.99/property/month
- Best for: Hosts with up to 50 active properties or high booking volume
- Features: Everything in Growth
Each plan includes a fixed number of active properties. Additional active
properties beyond the included limit are billed at $2.99 per property per
month (or $35.88/property/year on annual billing) on every plan, as a line
item on your plan subscription.
| Plan | Founding base | Regular base | Included properties | Add-on rate |
|---|
| Starter | $12/month | $30/month | 1 | +$2.99/property/month |
| Growth | $29/month | $72.50/month | 10 | +$2.99/property/month |
| Pro | $79/month | $197.50/month | 50 | +$2.99/property/month |
Example: 3 properties on Starter
- Base plan: $12/month
- Additional properties (2): $2.99 × 2 = $5.98/month
- Total: $17.98/month
Example: 12 properties on Growth
- Base plan: $29/month
- Additional properties (2): $2.99 × 2 = $5.98/month
- Total: $34.98/month
What Counts as a Billable Property:
- Only non-archived properties count toward billing
- Archived properties are excluded from your billing count
- Hidden, incomplete, or unpublished listings still count until archived
- Each plan includes a fixed number of properties in the base price (1 on Starter, 10 on Growth, 50 on Pro); add-ons apply only above that limit
All plans (Starter, Growth, and Pro) include Stripe's standard payment
processing fee:
- Rate: ~2.9% + $0.30 per transaction
- Who pays: You choose, on Payouts → Who pays the card processing fee? — You absorb it (deducted from payout) or Guests pay it (a checkout line item). Haven does not take a booking commission either way. See Your property, your rules.
- What It Covers: Secure card processing, fraud protection, and payment handling
- Note: Actual fees may vary by card type, region, and Stripe account configuration
- Example: For a $1,000 booking, the payment processing fee would be about $29.30 (2.9% of $1,000 = $29, plus $0.30)
Choose Starter if:
- You manage one or a small number of active properties
- You want the lowest monthly cost
Choose Growth if:
- You manage between 2 and 10 active properties
- You want plenty of room to grow without per-property add-on charges
Choose Pro if:
- You manage between 11 and 50 active properties
- You have high booking volume and want predictable costs
You can build and configure listings on the Free plan, but direct bookings require an active paid subscription (Starter, Growth, or Pro) plus a verified Stripe Connect account.
You can pick monthly or annual billing on any plan. Annual subscribers pay
the discounted annual rate up front and save roughly 25% compared to
month-by-month billing.
You can change your subscription plan at any time from Settings → Billing & Subscription (/host?tab=billing):
- Open your Host Dashboard
- Go to Settings → Billing & Subscription
- Select your desired plan (Starter, Growth, or Pro) and cadence
- Confirm the change
Upgrades (including switching monthly → annual) take effect immediately and are prorated.
Downgrades and switches from annual to monthly take effect at the end of your current billing period — you keep your current plan's access until then.
Cancellation also takes effect at period end. After that, your account returns to Free and direct bookings are disabled until you subscribe again.
Your total booking price consists of:
- Base Price - Your nightly rate
- Fees - Additional charges (cleaning, service, etc.)
- Discounts - Reductions for longer stays
- Taxes - Applicable taxes
Set your base nightly rate:
- This is your starting price per night
- Can be adjusted seasonally
- Can have price overrides for specific dates
Every fee a guest pays is one you set. You'll find them on Edit Listing → Pricing and on the property Calendar → Pricing tab — the same values in both places.
- One-time fee per stay
- Covers cleaning costs
- Set based on your actual cleaning expenses
- Optional short-stay variant charges a different amount below a night threshold
These two fields can each be either a flat dollar amount or a percentage of the nightly rate. A $ / % switch sits next to each field:
- $ — one flat amount per stay, regardless of length.
- % — a percentage of the nightly subtotal only. No other fee is in the base, so two percentage fees never compound on each other.
In percentage mode, guests see the derivation next to the amount ("5% of nightly rate"), and the amount Stripe charges matches that line exactly.
Use Management fee for a property-management charge and Community fee for an HOA or community association charge. If a PMS owns either fee, the field and its $ / % switch are locked together in Haven.
Separate from the management fee, Your service fee is a percentage you add on top of the booking and keep — the margin an OTA would otherwise take. You name it whatever you like ("Service fee", "Management fee", "Concierge fee"), and guests see that name at checkout.
Set it account-wide on Listings → gear icon → Property settings → Your service fee, then override or switch it off per listing on Edit Listing → Pricing. See Your Service Fee (Keep the Margin) for how the account default and per-property overrides resolve.
Haven does not charge a booking fee, guest service fee, host service
fee, or percentage-based commission on any plan. Guests pay your base price,
your fees (cleaning, pet, etc.), discounts, and taxes — nothing extra to
Haven. You receive 100% of booking revenue minus Stripe payment processing
fees.
- Rate: ~2.9% + $0.30 per transaction
- Who pays: You absorb it or Guests pay it — Payouts → Who pays the card processing fee?
- When: Applied to every booking payment processed through Stripe
- Location: If guests pay, they see a Payment processing fee line at checkout. If you absorb it, Stripe deducts it from your payout and it does not appear on the guest total.
- Example: For a $1,000 booking, the payment processing fee would be about $29.30 (2.9% of $1,000 = $29, plus $0.30)
- Pet fees
- Extra guest fees
- Late checkout fees
- Custom fees you configure
- And more
Haven uses a deterministic three-layer discount system that ensures guests always get the best applicable discount without confusing "stacking" behavior.
These discounts are applied to individual nights with the following precedence:
- Special Offers (Promotions) - Date-specific discounts you create for certain date ranges
- Early Bird - Discount for bookings made far in advance (e.g., 3+ months before arrival)
- Last Minute - Discount for bookings close to check-in (e.g., within 7 days of arrival)
Important: Only ONE of these can apply to each night. If a night falls within a promotion period, that promotion takes precedence over early bird or last minute discounts.
These discounts apply to the entire stay based on the number of nights:
- Weekly Discount (7+ nights) - Common range: 10-20%
- Monthly Discount (30+ nights) - Common range: 20-40%
- Trip Length Discount (custom threshold) - Set your own minimum nights
Critical Rule: Stay-level discounts only apply if ALL nights in the stay have NO night-level discount. If even one night has a promotion, early bird, or last minute discount, the stay-level discount does not apply.
| Scenario | What Happens |
|---|
| 7 nights, all within a promotion | Promotion discount on all nights. Weekly discount does NOT apply. |
| 7 nights, 3 within a promotion | Promotion discount on 3 nights. Weekly discount does NOT apply. |
| 7 nights, none in promotion, booked 120 days ahead | Early bird discount on all nights. Weekly discount does NOT apply. |
| 7 nights, no promotions, booked 2 weeks ahead | Weekly discount applies (no night-level discounts). |
| 28 nights, 1 night with early bird | Early bird on 1 night. Monthly discount does NOT apply. |
This approach matches what guests intuitively expect:
- No confusing "discounts on discounts" - Guests see one clear discount
- Best deal wins - The most specific discount for each night applies
- Predictable pricing - Both hosts and guests can understand exactly what discount applies
Weekly Discounts
- Percentage off for stays of 7+ nights
- Encourages longer bookings
- Only applies if no night-level discounts are present
Monthly Discounts
- Percentage off for stays of 30+ nights
- Attracts long-term guests
- Only applies if no night-level discounts are present
- Set discounts for specific date ranges
- Use for seasonal promotions or off-season pricing
- Takes precedence over all other discount types for nights within the promotion period
Early Bird Discounts
- Reward guests who book far in advance
- Set the number of months required (e.g., 3+ months)
- Applied per night, blocked by promotions
Last Minute Discounts
- Fill last-minute availability gaps
- Set the number of days threshold (e.g., within 7 days)
- Applied per night, blocked by promotions and early bird
Haven supports first-class, per-jurisdiction tax setup — typically state
- county + city + any lodging or tourism district that applies — with
each tax shown as its own line on the guest receipt and as its own line
item in Stripe.
- Configure unlimited tax lines in Payouts → Tax
rules with rate, jurisdiction, and what each tax applies to.
- Snapshotted at booking time so past reservations are never altered
by later rate changes.
- AI Tax Assistant can suggest rates for your address with
citations to official sources; you confirm each suggestion before
it's applied.
- Tax obligations aggregates tax collected by jurisdiction, by
property, and by period, and produces per-jurisdiction filing
summaries and CSV exports.
- You remit the taxes you collect — Haven does not file on your
behalf except in the narrow set of marketplace facilitator
jurisdictions where the platform is legally required to.
See the dedicated Taxes help article for full details.
- Research competitors - See what similar properties charge
- Consider location - Prime locations can command higher prices
- Factor in costs - Make sure pricing covers your expenses
- Adjust seasonally - Higher prices during peak seasons
- Offer discounts - Encourage longer stays with discounts
Set special pricing for specific dates:
- Peak season rates
- Holiday pricing (use Holiday Price Bumps to automatically bump prices around holidays and school breaks)
- Last-minute discounts
- Event-based pricing
Booking Total: $1,000 base + $50 cleaning + $80 tax = $1,130
Guest pays: $1,130 (no Haven fee)
You receive:
- Subtotal collected by Stripe: $1,130
- Stripe processing fee (2.9% + $0.30): -$33.07
- Your payout: ~$1,096.93
Your only Haven cost is your monthly (or annual) subscription, plus
$2.99/property/month for any active properties beyond your plan's included
limit.
- Guest View: Guests see your base price, your fees, discounts, and
taxes — no Haven booking fee.
- Payment Processing: Stripe handles payment processing and deducts the
~2.9% + $0.30 processing fee from your payout.
- Your Dashboard: You see the full booking amount; Stripe processing
fees are reflected in your Stripe connected account.
- Stripe Processing Fee: Deducted from your payout automatically,
visible in your Stripe dashboard
- Cleaning & Other Fees: Visible to guests, included in your payout
(minus Stripe fee)
Haven offers significant advantages over platforms like Airbnb and Vrbo:
Typical OTA Fees:
- Platform commission: 3-5% per booking (paid by host)
- Guest service fee: 10-20% of booking (paid by guest)
- Total cost: Often 13-25% of booking value
Haven Fees:
- Subscription only — founding member rates: Starter $12/mo (regular $30),
Growth $29/mo (regular $72.50), Pro $79/mo (regular $197.50). Annual billing
available at a discount. Rates are locked for as long as you stay subscribed.
- 0% Haven booking fee on every plan
- Add-on properties above your plan's included limit: $2.99/property/month
- Stripe payment processing (2.9% + $0.30) still applies and is independent
of Haven
- Lower overall fees: Haven's flat subscription typically costs far
less than OTA per-booking commissions.
- Direct guest relationships: You own the guest relationship and can
re-book repeat guests without paying acquisition fees.
- No Haven booking fees: Guests don't see a Haven fee at checkout on
any plan.
- Predictable costs: Fixed monthly (or annual) subscription vs.
variable commission rates.
- Full control: Set your own pricing, policies, and guest
communication.
- Brand building: Build your own brand and website instead of relying
on OTA platforms.
Airbnb/Vrbo:
- Host pays: 3-5% commission = $60-$100
- Guest pays: 10-20% service fee = $200-$400
- Total platform cost: $260-$500
Haven (any plan):
- 0% Haven booking fee
- Stripe processing: ~2.9% + $0.30 = ~$58.30
- Total per-booking cost: ~$58.30 (Stripe only)
Savings: Haven saves you $200-$440 per booking compared to OTAs, plus
you build direct guest relationships for future bookings.
- You want to reduce dependency on OTAs
- You want to build your own brand and direct booking channel
- You have repeat guests or want to encourage repeat bookings
- You want more control over pricing and guest communication
- You want lower overall fees and better profitability
If your property is connected to a PMS like Hospitable, most pricing fields (nightly rate, weekend rate, cleaning fee, and other fees/discounts) are managed in your PMS and synced to Haven automatically. Per-day pricing from your PMS calendar is applied as daily rate overrides. These pricing controls appear locked in Haven by default.
To set nightly rates in Haven instead (base, weekend, and per-day prices) while keeping reservations and availability synced, use Manage pricing in Haven on the property Calendar → Pricing tab. See Manage Pricing in Haven and PMS Integrations Overview.