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Haven gives new hosts two complementary nudges that orient you and tell you exactly what's still blocking bookings:
Both exist so you never have to guess what "ready to take bookings" means.
The Dashboard Tour is a 10-step modal that opens automatically the first time you reach your Host Dashboard. It's a quick orientation covering the layout, the major tabs, and the key features by name.
The tour is marked as "seen" once you finish or dismiss it. If you want to see it again later, open the Ask Assistant chat in the header and ask "Show me the dashboard tour" — the chat can re-trigger it for you.
The Setup Checklist is the persistent companion to the tour. It does not auto-dismiss; it stays present until everything inside it is green. You'll see it as:
| Item | Why it matters | Resolves when… |
|---|---|---|
| Stripe payouts | No property can accept money until Stripe is connected and verified | Stripe account is effectively verified |
| Choose a plan | Free plan = properties are private; no public bookings | You're on a paid plan |
| Incomplete properties | A property is missing photos, title, description, location, or pricing | The property-level bookability checklist is fully green |
Each row is a one-click jump to the screen that resolves it (Stripe Connect onboarding, the inline plan picker, or the property's Visibility section).
The checklist closes automatically once every item is complete. From that point forward, the slot is reused only if a new gap appears — for example, if you add a new property and haven't finished setting it up yet, that property reappears in the Incomplete properties section until its bookability checklist is fully green.
Separate from the Setup Checklist, Home → Overview → Inbox (next to Schedule) is the list of operational tasks tied to bookings, not setup:
Each item links directly to the relevant page. Guest messages are a different Inbox, under Communication. See Host Dashboard Overview for the full Overview walkthrough.
| Surface | When it shows | What it covers |
|---|---|---|
| Dashboard Tour | Once, on first visit (re-runnable via chat) | Orientation — where things are, what each tab does |
| Setup Checklist | Until empty | Account-level setup gates (Stripe, plan, incomplete properties) |
| Inbox | Always on Home → Overview | Day-to-day actions (pending bookings, incomplete properties) |
| Bookability checklist (per property) | Inside each property's Visibility section | Property-level fields blocking that specific property |
If you're new, work from top to bottom: take the tour, clear the Setup Checklist, then use Inbox for ongoing operations.
If you would rather have Haven stand this up with you, white glove onboarding is free. Contact us or schedule a call.
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