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Connect a domain like www.mybeachhouse.com to your Haven property page or multi-unit site for a fully-branded guest experience. There are two paths:
Once your custom domain is Active, treat it as the primary address for direct bookings — not a vanity URL you keep in reserve. Point your website Book now button, social bios, email signature, and printed materials to this domain so every guest lands on the same branded checkout flow.
If you have a separate marketing website, see Add Haven to your existing website for how to wire the button in. For the full launch checklist — bios, warm contacts, QR codes — see Launch your direct booking site.
www.mybeachhouse.com or stay.mybeachhouse.com both work. Apex domains like mybeachhouse.com also work when your registrar supports ALIAS / ANAME or CNAME flattening (Cloudflare does this automatically).Under the hood, Haven uses two managed pieces of infrastructure:
What that means for you:
Your first Haven-managed domain is on us for the first year — no card required to get started. Around 30 days before the free year ends we remind you (and, if you haven't added a card, prompt you to add one) so the domain can renew at $15/year; if no card is on file it simply lapses at the end of the free year. Any additional domain has no free year: it's $15/year billed right away, so we'll ask for a card on file before registering it.
This is the fastest path: you pick a domain name, Haven registers it through its Cloudflare Registrar integration, and a background job (typically within a few minutes) configures the CNAME, attaches it to your property, and provisions SSL. You never log in to a DNS panel.
mybeachhouse.com). Haven checks availability across common TLDs and shows wholesale pricing.If you've already bought a domain at GoDaddy, Namecheap, Squarespace, etc., you have two options:
If you already own a domain at another registrar (GoDaddy, Namecheap, Cloudflare, Squarespace, Route 53, etc.) and want to keep it there, follow these steps. You'll add two CNAME records at your registrar and Haven handles the rest.
Prefer to skip DNS entirely? From Host Dashboard → Settings → Domains, click Request setup and Haven will coordinate the transfer or DNS delegation for you. Typically live in under 24 hours.
www.mybeachhouse.com) and click Connect domain.Haven immediately shows you the two DNS records to add.
You'll see two CNAME records:
| Field | Value |
|---|---|
| Type | CNAME |
| Name | www.mybeachhouse.com (or whatever you chose) |
| Value | A CloudFront routing endpoint like d123abc.cloudfront.net |
AWS owns this record. The exact name and value look random — that's expected.
| Field | Value |
|---|---|
| Type | CNAME |
| Name | A long, random-looking name AWS provides |
| Value | A CloudFront-owned validation target AWS provides |
Copy both records from Haven exactly and paste them into your registrar. Some registrars auto-append your domain to the Name field; see DNS configuration by provider below.
You can click Verify now in Haven to trigger an immediate re-check, but it's not required — Haven polls automatically.
When the status flips to Active, your property is live at your domain. Any links you shared using the old .bookwithhaven.com subdomain still work, so you can update your business cards and Instagram bio on your own schedule.
Custom domains serve public, guest-facing pages only:
Host-facing and account pages (sign-in, host dashboard, reservation management, checkout confirmation) always run on www.bookwithhaven.com. If a guest navigates to one of those on your custom domain, Haven transparently redirects them to www.bookwithhaven.com so they stay signed in and never see broken pages.
This keeps your domain lean, fast, and focused on the guest-booking experience — and keeps the auth complexity at Haven rather than at your DNS.
www.mybeachhouse.com or stay.mybeachhouse.com) — simplest. Standard CNAME, works everywhere.mybeachhouse.com — no www) — works when your registrar supports ALIAS, ANAME, or CNAME flattening. Most modern registrars (Cloudflare, Namecheap, GoDaddy with "Forwarding Only", Route 53) support it.If your registrar doesn't support apex CNAMEs, use a www subdomain and set a redirect from the apex to www inside your registrar's DNS panel.
Different registrars handle the Name / Host field differently. Some auto-append your domain; others expect the full name. Copy the values from Haven and paste them in.
GoDaddy auto-appends your domain to the Name field.
www or the unique _abc123.www validation prefix).Namecheap auto-appends your domain to the Host field.
Cloudflare auto-appends your domain, supports apex via CNAME flattening, and defaults to "proxy" (orange cloud).
Route 53 does not auto-append.
www.mybeachhouse.com or _abc123.www.mybeachhouse.com).Once your Haven-managed domain is live, you can add professional email on it —
either a real mailbox you send and receive from at you@yourdomain.com
(your first mailbox free for a year, then $5/month; additional mailboxes $5/month) or free receive-only forwarding into an
inbox you already own. Haven configures all of the MX, SPF, DKIM, and DMARC
records for you. Manage it under Settings → Domains & Email → Email. See
Professional Email on Your Domain
for the full walkthrough.
Haven immediately stops routing the domain. You can reconnect the same domain later at no cost.
dig www.mybeachhouse.com CNAME
_abc.www.mybeachhouse.com.mybeachhouse.com)This happens when your registrar auto-appends the domain, but you pasted the full name. Fix by editing the record and removing the .mybeachhouse.com suffix from the Name field.
AWS reported a problem validating the certificate. Re-check that the Record 2 (validation) CNAME exists exactly as shown. Records 1 and 2 are both required — a missing Record 2 is the most common cause.
Usually means the certificate hasn't finished issuing. Wait a few more minutes and reload. If it persists past 30 minutes, remove and re-attach the domain.
www., stay., book.) for the simplest, most portable setup.New to Haven?
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