Scan Spots: QR Codes Around Your Place

A scan spot is a page in your guest portal with its own QR code. Put the code where guests get stuck — the hot tub, the breaker panel, the coffee maker, the gate — and scanning it opens that page on their phone: your instructions, photos and video for that exact spot. Guests don't need an app, and they don't have to dig through the guidebook to find the answer.

Every page you add to your digital guidebook is a scan spot, including PDFs, polls, links, embeds and action buttons.

When to use

• An appliance or amenity guests ask about every stay (sauna, hot tub, espresso machine, TV inputs, thermostat).
• Something that only makes sense where it is (the fuse box, the trash schedule by the bins, the gate code by the gate).
• A poll or feedback form you want guests to answer on the spot.

How to set one up

1. Open your listing's Edit listing and go to the Arrival tab.
2. Click Scan spots in the sidebar. The panel shows how it works and lists your pages, each with its QR code.
3. Click Add scan spot and pick what the page is (a page, PDF, poll, link, embed or action), then fill it in. In the page editor, Where it is is where the code will hang ("Back deck by the fence"); guests see it under the title.
4. Click QR on the page's row to Download the code as an image or Print it as a sticker.
5. Click Test now to see the page in the phone preview exactly as a guest who scans it will.

To order a mounted sign instead of printing your own, open Print or order a scan sign at the bottom of the Scan spots panel. You get an 8×8″ acrylic sign with the spot's title, your logo and brand color, and a large QR code shipped to you, or a free proof to print at home. See Order Professionally Printed Cards & Signs.

You can also manage scan spots for any listing from the host dashboard: Brand → Signage → Scan Spots.

Key details

• Who can open it. A page's Visibility decides who sees it. A page marked public opens for anyone who scans it, booked or not, so leave out Not booked under its Visibility if it holds a door code or anything else you don't want strangers to see.
• The code keeps working when you edit. Change the page's text, photos or video and every printed code shows the new version. Deleting the page stops its codes from working.
• Codes use your own domain. When your listing has a custom domain, its QR codes point there.
• The same pages show in the guest portal. A scan spot is an ordinary guidebook page, so guests can also reach it from the portal's cards and menus. Arrange where it shows from the phone preview on the Arrival tab.

Related Articles

• Guide Menus and Videos
• Reuse Guidebook Pages Across Properties
• Order Professionally Printed Cards & Signs
• Guidebook Polls
• Guest Portal