GuestsUpdated 11/12/2026

Send an announcement or newsletter email

To tell your contacts about a new site, a new service, an event, or anything else in one email, send a broadcast: one email, to the people you choose, sent now or on a day you pick. Broadcasts live on Marketing → Campaigns → Broadcasts.

How to send one

  1. Open Marketing → Campaigns → Broadcasts.
  2. Press New broadcast.
  3. Name it under What is this broadcast? What should the subject line say? can be skipped and written in the editor.
  4. Who gets this? Choose Everyone (Every contact in your CRM) or A saved audience or list when you already have one.
  5. When should it go out? Choose On a specific day or Decide later.
  6. Press Start writing. Write the email, or press Draft the whole email.
  7. Press Send me a test. The test goes to you, so you can check it before anyone else sees it.
  8. Press Send, choose Send now or Schedule, then confirm with Send now or Schedule it.
  9. A scheduled send can be moved with Change time or stopped with Cancel schedule.

The switch that lets it send

A broadcast sends only while Campaigns and broadcasts is on under Account → Guest communications. New accounts start with it off. If it is off, Send and Schedule stop with "Could not send" and say so, and nothing goes out. Turn it on, then press Send again.

Sending to a list, a tag or a segment

To email only the people you imported, or only contacts with a tag, see Sending a one-time broadcast.

Marketing texts are not switched on yet. Email is how to send an announcement today.

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