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If you no longer want a Haven account, you can close it yourself. Closing your account is permanent: it disconnects your integrations, cancels your subscription, unlists your properties, and removes your login. Your past booking and payment records are kept for financial history.
Closing is blocked until you resolve either of these:
If either applies, the confirmation dialog tells you exactly what to fix.
Go to Host Dashboard → Settings → Account & Notifications.
At the bottom of the Login & sessions card there is a small Close account link. It is intentionally understated — closing an account is a rare, permanent action.
Click Close account. In the dialog, tell us briefly why you're leaving, type your account email to confirm, then choose Close account. You will be signed out once it completes.
Past booking and payment records are kept for financial history. Closing your account does not erase completed transactions, payouts, or the records guests and accounting rely on.
There is no self-serve way to reopen a closed account. If you think you may return, consider cancelling your subscription instead of closing your account.
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