Cookie Consent Banner (GDPR)

If guests from the EU or the UK visit your site and you run tracking tags, cookie laws (GDPR and ePrivacy) expect you to ask before those tags set cookies. Haven's cookie banner does that for your listing and group sites. It is off on every site until you turn it on, and Haven never turns it on for you.

Key facts

• Off by default on every listing site and group site.
• Visitors choose Accept all, Reject non-essential or Manage preferences (Strictly necessary, Analytics, Marketing). Analytics and Marketing start off.
• Until a visitor accepts, your Google Tag Manager, Google Analytics 4 and Meta Pixel do not load. GA4 needs Analytics, the Meta Pixel needs Marketing, and Google Tag Manager needs both (it can fire any tag you put in it). The Meta pixel Haven runs for your Meta ads follows the Marketing choice too.
• Your footer gets a Cookie preferences link so visitors can change their mind. A site without a footer shows a small cookie button in the corner instead.
• Buttons use your site's brand colours. The banner links your Privacy Policy page when the site has one.
• The banner text is shown in the visitor's language. You can write your own wording instead.
• A visitor's choice is remembered in their browser across your sites on the same web address. Your custom domain and your Haven address are separate addresses, so a visitor who switches between them is asked on each.

Turn it on for every listing

1. Open Sites → Listing settings.
2. Find the Cookie banner column (in Display), or search for "cookie".
3. Switch it on in the All listings row to turn it on for every listing, including listings you add later, or switch it on for single listings in their rows.

Turn it on for one site

• Listing site: open the listing's site editor → Home → Contact → Footer, and switch on Cookie banner.
• Group site: open the group site editor → Layout → Home → Footer, and switch on Cookie banner. A group site has its own switch; the All listings row covers listings only.

When the switch is on, a Banner text box appears. Leave it blank for the standard text in each visitor's language, or type your own (up to 600 characters).

You can also ask the Assistant: "Turn on the cookie banner for my Lakeside site".

What visitors see

The banner sits at the bottom of the page until the visitor chooses. Accept all loads your tags and closes the banner. Reject non-essential keeps Analytics and Marketing off and closes the banner. Manage preferences opens a dialog where they switch Analytics and Marketing on or off and Save choices.

If a visitor later takes back a category whose tag already loaded, the page reloads so that tag is gone.

What it does not cover

• Where the banner shows. It shows to every visitor, not only visitors in the EU or UK.
• Consent records. Haven does not keep a log of each visitor's choice.
• Server-side conversions. Purchases you send with the Meta Conversions API token or the GA4 API secret are sent from Haven's servers when a booking is confirmed, whatever the guest chose in the banner. Remove the token or secret under Marketing → Tracking if you do not want server-side conversions.
• Haven's own site analytics (the traffic and booking funnel under Analytics) are first-party and keep working.
• Your legal text. The banner asks for consent; your Privacy Policy and what it says are yours. Add one under the site's Footer → Privacy Policy (a starter template is offered).

Related Articles

• Conversion Tracking: Meta Pixel, GA4 & GTM
• Settings for All Listings
• Property Site Editor Overview