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Compare digital guidebook software
Touch Stay is excellent standalone guidebook software. Haven includes digital guidebooks automatically with your direct booking platform — no separate subscription, and every guest email flows into a built-in CRM.
Competitor facts checked
5.0on Capterra · 6 reviews, September 2026Touch Stay is the best-known dedicated digital guidebook product for vacation rentals: multimedia guides delivered as a web app, with local recommendations powered by Google Places, offline access, PDF export, and 25+ PMS integrations. It has expanded into an AI chatbot that answers from the guide, a store/upsell widget, and scheduled email and (US-only) SMS messaging, and it is genuinely good at what it does.
It is also a separate, per-property subscription — roughly $99–$118 per year per property based on publicly available information as of October 2026 — for the guidebook layer. Touch Stay has no booking website, no checkout, and while it captures guest contact details, it has no CRM or remarketing engine to act on them: the data must be exported into other tools.
Book With Haven takes a different approach: digital guidebooks and a mobile guest stay guide are included automatically with your direct booking platform. Your guidebook captures the booker’s email and their co-guests’, feeds Haven’s built-in guest CRM, and powers smart remarketing that fills open dates with returning-guest offers. Check-in details, Wi-Fi, house rules, local picks, printable versions, and even smart-lock codes all live in the same platform as your website, checkout, screening, and taxes — one system, one bill.
Guidebooks and a mobile stay guide: check-in, Wi-Fi, house rules, and curated local picks.
The category specialist: multimedia guides, Google Places recommendations, offline access.
Guidebooks come automatically with Haven — no separate software or bill.
A standalone per-property subscription (roughly $99–$118/year per property, as of October 2026).
Branded booking site with Stripe checkout built in — the guidebook links guests back to your site to rebook.
No booking site or checkout; upsell payments run through third-party embeds.
Captures the booker’s and co-guests’ emails into a built-in CRM with smart remarketing.
Gathers guest contact details, but has no CRM or remarketing engine — data must be exported.
Screenings free; up to $50,000 damage protection on eligible bookings via Truvi.
Not offered — a guidebook and messaging product only.
Guest messaging built into the guest stay hub.
Scheduled email worldwide and two-way SMS (SMS US-only).
Localized booking pages in up to 5 languages with per-language URLs and hreflang.
Guides in 30+ languages (host-supplied translations) or via a Google Translate widget.
Printable guidebooks, house rules, QR cards — plus orderable branded business cards.
PDF export of guides.
Per-stay door codes issued and revoked automatically via Seam (August, Schlage, Yale, igloohome).
No smart-lock or digital check-in control documented.
Create and sell your own experiences and add-ons with 0% Haven commission — quantities with real inventory, time slots and event seats, party-size pricing, deposits, and quote requests — sold pre-booking, at checkout, and in the guest guide. AI-assisted setup and import from any website included.
Store / upsell widget with Stripe payments — products with variations and order management. Finite inventory, event seats, party-size pricing, and quote requests are not documented.
Turnover cleans and upsell jobs become tasks automatically, offered to your own cleaners and chefs by SMS, WhatsApp, or email — Y/N/DONE replies, a no-login job page, photo proof, backup escalation, and Stripe payouts.
No task assignment or contractor payout workflow documented.
One grounded assistant on every property site, multi-unit site, guidebook, and custom domain (private stay details only after booking). Every reply graded, gaps grouped into insights with cited chats, one-click Add context fixes it across all sites; hosts train it by chatting with their own sites.
Now offers an AI chatbot over the guidebook; per-reply grading, topic insights, and one-click cross-property self-healing are not documented.
Opt-in loyalty points on every direct booking, spendable at any of your listings and applied automatically at checkout; four automatic rewards emails (points ready, reminder, expiring soon, last call) with the bookings they bring back; optional inactivity expiry with guest protections; and one program across teammates’ or agency clients’ listings, funded so their payouts stay whole. Included on every plan.
No guest loyalty or points program documented.
A 100-point SEO and AI-search score for every site with a checklist sorted by points gained, live Google Search Console and Bing data, weekly checks that the crawlers behind Google, Bing and Copilot, ChatGPT search, Claude, and Perplexity can read the page, a site llms.txt, IndexNow, image and Vacation Rentals sitemaps, Foursquare listings, and visits from AI assistants tracked as their own channel.
Not a booking website, so there is no booking-site SEO tooling.
Your listings appear in Haven’s plain-language AI stay search and in its open search API and MCP server for ChatGPT, Claude, and other assistants — each result links travelers to book direct with you, with no commission or guest fee.
No traveler-facing search catalog or AI-assistant search API documented.
The Haven Assistant, pinned to every page of your dashboard, changes your sites and settings from a plain-language request — pages, copy, design, photos, domains, listings, rates and calendar, upsells, guest CRM and remarketing, and email settings — and you approve each change before it ships; for anything it does not change directly, it walks you there step by step. Or connect ChatGPT or Claude through Haven’s MCP server and work from there.
Changing site and account settings from a plain-language request, or an MCP server for AI assistants, is not documented.
A blog on every site, plus Blog Autopilot: on a weekly to monthly schedule Haven runs a real research pass — the queries people search about your area, the pages that rank and what they miss — reads the organiser, park, venue, and tourism-board pages it will cite, writes only from those verified facts and your listing, has an editor check every claim, and drafts the post for your review or publishes it with a Sources list, sitemap entry, and IndexNow ping. Keeping your own website? Embed the same blog with a two-line widget.
Guidebook software, not a website; no blog or automated content documented.
AI social reels built from your own listing photos, clips and guest reviews, with a storyboard you approve before anything is spent; narrated property stories read by natural ElevenLabs voices; and custom one-minute instrumental soundtracks composed from the property’s photos, likely guests, location and brand. Download-ready MP4s for Instagram, Facebook and Meta ads.
No built-in tool for turning listing photos into social reels with voiceover or generated music is documented.
Haven vs Touch Stay
Configure your Haven site as long as you like — you only pay when you’re ready to publish and take bookings. No per-booking commissions.
Comparison based on publicly available information about Touch Stay as of October 2026. Product features and pricing change frequently — check Touch Stay’s public website for their latest details. Touch Stay is a trademark of its respective owner; this page is not affiliated with or endorsed by Touch Stay.