For agencies & co-hosts

Every client's direct-booking business, one dashboard

Every client gets their own Haven account — their Airbnb, their branded site, their payouts — connected to yours. Set them up yourself, cover their billing, and run the whole portfolio from one aggregate dashboard.

The problem

Managing direct booking for many owners is different.

Agencies and co-hosts sit between owners and guests. Most direct-booking tools assume one operator, one Airbnb account, one brand.

Owners’ businesses must stay separate

Each owner keeps their own Airbnb account, their own payouts, and their own books — mixing them onto one account creates accounting chaos.

Juggling logins doesn’t scale

Separate dashboards and passwords for every owner you manage turns growth into overhead. You need one view with one-click access to each.

Clients expect their own brand

Owners want a branded site for their properties, and you want a portfolio site that markets your whole book of business.

Agency mode

Built for one team managing many owners.

Turn on agency mode during onboarding or in account settings, and Haven reorganizes around your clients.

Every client, their own account

Each client is a real Haven account connected to yours — their Airbnb or PMS, their listings, and their Stripe payouts stay cleanly on their side.

One aggregate dashboard

Your own dashboard rolls up every client: per-client overview cards, all managed listings in one filterable view, and one click to switch into any account.

Set clients up yourself

No Haven account yet? Create one for them, connect their Airbnb, and build their site — then send a claim invite when it’s time to hand over the keys.

Cover their billing — or don’t

Move a client’s Haven subscription onto your bill with one toggle when you add them, or let them keep paying their own. Your call, per client.

From one owner to your whole book of business.

  1. 1

    Turn on agency mode

    Choose “I manage properties for others” in onboarding, or enable Agency mode under account settings.
  2. 2

    Add your clients

    Connect an owner’s existing Haven account with an invite, or create a new account for them on the spot — billing coverage is one toggle either way.
  3. 3

    Set up each client’s account

    Switch into a client, connect their Airbnb or PMS, import their listings, and launch their branded booking site on their own domain.
  4. 4

    Hand over the keys (optional)

    For accounts you created, send a claim invite — the owner gets their own login while you keep managing everything.
  5. 5

    Run the whole portfolio

    Your dashboard shows every client’s listings and performance in aggregate, plus a portfolio site marketing everything you manage together.

Everything the portfolio needs, per client and in aggregate.

A full Haven account per client
Aggregate dashboard across all clients
Airbnb or PMS connection per client account
Branded booking site per client
Cross-client agency portfolio site
Custom domains on supported plans
Payouts to each owner’s own Stripe
Mobile guest guides
Rebooking links & retargeting
Email marketing where supported
Optional screening and protection
Multi-jurisdiction taxes per listing

Frequently Asked Questions

Every client is their own Haven account, connected to your agency. Their Airbnb or PMS connection, listings, and Stripe payouts live on their account; you switch into it from your dashboard and manage it as if it were your own. Your own dashboard rolls everything up in aggregate.

You create it for them. Enter their name and email, and Haven spins up their account — connected to yours and on your bill from day one. You connect their Airbnb, import their listings, and set everything up. When you’re ready, send a claim invite so the owner can take their own login.

Send them a connect invite. Once they accept, their account appears in your dashboard and you can manage it alongside your other clients. The invite includes an option to move their Haven bill onto yours — on by default, or leave it off and they keep paying their own subscription.

Yes. Each client’s account gets its own branded booking site with its own domain. You can also build a portfolio site on your own account that markets properties across all of your clients together.

Each client’s bookings settle to their own Stripe account — never yours. That keeps payouts clean for you, the owner, and their accountant. If a client’s homes belong to several owners, the client can also point each listing’s payouts at that owner’s own Stripe.

Yes. Turn on Loyalty Points in your agency account and extend it to your clients. Guests earn your points at every client’s listings and spend them anywhere in your portfolio, under your agency name. You fund the rewards: on a $100 stay where a guest redeems $20, the guest pays $80 to the client, and Haven charges your card $20 and sends it to the client — so the client still receives the full $100. Clients see what you’ve funded on their dashboard and can leave the program at any time. Balances export as CSV whenever you need them.

Each client account uses the standard Haven plans. If you cover a client’s billing, their subscription is charged to your payment method; agencies typically re-bill it as part of their management fee. Contact us for volume portfolios.

Next step

Bring your first client onto Haven.

Turn on agency mode, add their account, and launch their branded direct-booking site — then scale the same playbook across every owner you manage.