How does a cleaner from the network get my jobs?

Open their profile and choose Add to my team, then pick the listings they should cover. From that point every confirmed booking on those listings — direct, manual, or synced from your PMS or an OTA — creates a turnover task due on checkout day and offers it to them automatically, with a respond-by deadline and backup escalation.

The cleaner publishes a starting rate per turnover on their profile. You can keep it, or set a different rate per listing in your fulfillment settings; the rate on the task is what they are paid.

When the cleaner marks a job done, Haven charges the card on your account and transfers the amount to the cleaner’s Stripe account. You can approve each payout by hand or let it run automatically. No invoices, no Venmo.

Can I keep the cleaner I already have?

Yes. The roster takes anyone — import the contacts already on your listings or add them by phone. Network cleaners sit alongside them and can be a primary or a backup on any listing.

Can I get the photos from an old clean for an insurance claim?

Yes. Every finished clean is kept in Tasks → History with the cleaner’s notes, any problems they reported, and every photo they sent. Filter by listing and dates or search what you remember, then download the photos full size or the whole clean as a zip with a timestamped manifest.

Do cleaners need an app?

No. Offers arrive by SMS, WhatsApp, or email. A cleaner replies Y to accept and DONE when finished, texts photos of the finished job, and can open a no-login job page for the address, notes, checklist, and your reference photos.

Haven Cleaning

A cleaner on your team. Bookings do the scheduling.

Hire a vetted turnover cleaner from the Haven network. Once they are on your roster, every confirmed stay creates the clean, offers it to them by text, collects the finished-job photos, and pays them from your card. You never draft another checkout-day message.

Set up my roster I’m a cleaner

What happens after you add them

The turnover runs itself.

Every booking makes the task

A confirmed stay on a covered listing creates a clean due on checkout day at your checkout time. PMS and OTA reservations count too.

Offered by text

The cleaner gets the job by SMS, WhatsApp, or email with a respond-by deadline. Reply Y to take it. Silence or a decline escalates to your backup.

Photos when it’s done

DONE closes the task. Photos texted back attach to it, next to the reference photos you gave them, and stay searchable in your cleaning history for any damage claim later.

Paid from your card

The rate on the task goes from your saved card to their Stripe account — approved by you, or automatically if you prefer.

The network

Cleaners who work on short-term rentals for a living.

Each profile carries the services offered, a starting rate per turnover, team size, insurance status, and the areas served. Haven reviews every application before it is listed.

Cleaners are joining now.

Profiles appear here as Haven approves them. Your own cleaner can be on your roster today — import the contacts already on your listings, or invite them to join the network.

Set up my roster Send a cleaner the join page

Your crew, your terms

Network cleaners sit alongside the people you already trust.

The roster does not care where a cleaner came from. Import the contacts on your listings, add a neighbor by phone number, or hire from the directory; any of them can be the primary on one listing and the backup on another. Rates are set per listing, so a cleaner’s published starting price is a starting point, not a contract.

Pay runs through Stripe either way. A network cleaner receives every host’s payouts in one account; a contact you added yourself is walked through the same setup the first time a payout is approved.

Reviewed before listing
Haven checks every application. Profiles show insurance status and team size so you know what you are hiring.
Backups built in
Name a second cleaner per listing. A decline or a missed deadline re-offers the job without you noticing.
One card, no invoices
Payouts leave your saved card only after the job is marked done, and only at the rate on the task.

Questions hosts ask

How does a cleaner from the network get my jobs?: Open their profile and choose Add to my team, then pick the listings they should cover. From that point every confirmed booking on those listings — direct, manual, or synced from your PMS or an OTA — creates a turnover task due on checkout day and offers it to them automatically, with a respond-by deadline and backup escalation.
Who sets the price?: The cleaner publishes a starting rate per turnover on their profile. You can keep it, or set a different rate per listing in your fulfillment settings; the rate on the task is what they are paid.
How are they paid?: When the cleaner marks a job done, Haven charges the card on your account and transfers the amount to the cleaner’s Stripe account. You can approve each payout by hand or let it run automatically. No invoices, no Venmo.
Can I keep the cleaner I already have?: Yes. The roster takes anyone — import the contacts already on your listings or add them by phone. Network cleaners sit alongside them and can be a primary or a backup on any listing.
Can I get the photos from an old clean for an insurance claim?: Yes. Every finished clean is kept in Tasks → History with the cleaner’s notes, any problems they reported, and every photo they sent. Filter by listing and dates or search what you remember, then download the photos full size or the whole clean as a zip with a timestamped manifest.
Do cleaners need an app?: No. Offers arrive by SMS, WhatsApp, or email. A cleaner replies Y to accept and DONE when finished, texts photos of the finished job, and can open a no-login job page for the address, notes, checklist, and your reference photos.

Pick a cleaner. Publish a listing. Stop scheduling.

Turnover tasks, text offers, photo proof, and card payouts are part of every Haven site. The cleaner is the only thing you choose.

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