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Compare direct booking sites
Hostaway is a full property management system with a booking website built in. Haven is a purpose-built direct booking platform with no guest service fee. Here is how the booking sites compare.
Competitor facts checked
5.0on Capterra · 6 reviews, September 2026Hostaway is a widely used property management system for short-term rental managers: a channel manager, unified inbox, automations, task management, and reporting, with a direct booking website and Google Vacation Rentals connection included in the subscription.
The website itself has no separate subscription fee, but bookings through it carry a fee. Based on publicly available information as of October 2026, reservations through the Hostaway Booking Engine on US listings using Stripe carry a 1.8% Booking Engine Fee (also called a Guest Service Fee) on the base rate and fees, which the host can pass to the guest or absorb. The upgraded Booking Website Pro is $49/month plus a 0.5% reservation fee on the bookings it takes.
Book With Haven is a purpose-built direct booking site and guest experience platform: free to build — you pay only when you publish — with 0% booking commission and no guest service fee on every plan, guidebooks that capture guest emails into a built-in CRM with smart remarketing, free guest screening with up to $50,000 damage protection via Truvi, native upsells, observable guest AI, and Blog Autopilot. Hostaway hosts connect to Haven through Haven’s direct Airbnb integration, with Haven’s iCal feed added in Hostaway to close dates on every channel.
A standalone booking site — no PMS subscription required — that connects to the PMS you already run.
The Booking Website is part of a Hostaway PMS subscription.
No per-booking commission and no guest service fee on any plan (standard Stripe fees apply).
A 1.8% Booking Engine Fee on US Stripe bookings (passed to the guest or paid by the host); Booking Website Pro adds a 0.5% reservation fee.
Free to build for as long as you like; pay only when you publish.
Quote-based PMS pricing, billed per listing, with a free demo rather than a public price list.
Beautiful, design-forward branded pages built to convert — no theme picker. It just works.
Templates built for vacation rentals; advanced features need Booking Website Pro ($49/month per published site plus a 0.5% reservation fee).
Digital guidebooks and a mobile stay guide capture the booker’s and co-guests’ emails into a built-in guest CRM with smart remarketing — local-event, gap-night, price-drop, and listing-updated campaigns.
Guest data lives in the PMS; digital guidebooks and guest marketing are typically added through third-party integrations.
Free guest screenings and up to $50,000 damage protection on eligible bookings via Truvi — included, not a separate add-on.
Refundable damage deposits and card pre-authorization holds are built in; screening and ID verification come through third-party integrations.
Haven is the branded booking and guest-experience layer, not a replacement operations PMS. Native two-way connectors for Hospitable, Guesty, Lodgify, OwnerRez, and theHostCo. Any other PMS — including Hostfully — syncs listing content, photos, prices, availability, and reservations through Airbnb: the same data the PMS already publishes there. Haven bookings write back through native APIs, or via iCal added in the PMS for via-Airbnb connections.
A core strength: full PMS, channel manager, unified inbox, automations, and reporting.
Create and sell your own experiences and add-ons with 0% Haven commission — quantities with real inventory, time slots and event seats, party-size pricing, deposits, and quote requests — sold pre-booking, at checkout, and in the guest guide. AI-assisted setup and import from any website included.
Optional fees can be offered as upsells at Booking Engine checkout. Finite inventory, event seats, party-size pricing, and quote requests are not documented.
A visits-to-booking conversion funnel with traffic-source attribution, plus first-party session replay with rage/dead-click detection.
PMS reporting is strong; a booking-site conversion funnel or session replay is not advertised.
The Haven Assistant, pinned to every page of your dashboard, changes your sites and settings from a plain-language request — pages, copy, design, photos, domains, listings, rates and calendar, upsells, guest CRM and remarketing, and email settings — and you approve each change before it ships; for anything it does not change directly, it walks you there step by step. Or connect ChatGPT or Claude through Haven’s MCP server and work from there.
Changing site and account settings from a plain-language request is not documented.
One grounded assistant on every property site, multi-unit site, guidebook, and custom domain (private stay details only after booking). Every reply graded, gaps grouped into insights with cited chats, one-click Add context fixes it across all sites; hosts train it by chatting with their own sites.
Guest messaging automation inside the PMS; a public-site chatbot with per-reply grading, chat insights, or cross-property one-click fixes is not documented.
A blog on every site, plus Blog Autopilot: on a weekly to monthly schedule Haven runs a real research pass — the queries people search about your area, the pages that rank and what they miss — reads the organiser, park, venue, and tourism-board pages it will cite, writes only from those verified facts and your listing, has an editor check every claim, and drafts the post for your review or publishes it with a Sources list, sitemap entry, and IndexNow ping. Keeping your own website? Embed the same blog with a two-line widget.
No scheduled, automatically researched blog content for the booking site is documented.
Turnover cleans and upsell jobs become tasks automatically, offered to your own cleaners and chefs by SMS, WhatsApp, or email — Y/N/DONE replies, a no-login job page, photo proof, backup escalation, and Stripe payouts.
Task management for cleaning and maintenance teams inside the PMS; text-message task offers to your own contacts with contractor payouts are not documented.
Starter includes 1 property, Growth 10, and Pro 50. Each additional property is $2.99/month.
Quote-based, priced by listing count, channels, add-ons, and contract length.
Opt-in loyalty points on every direct booking, spendable at any of your listings and applied automatically at checkout; four automatic rewards emails (points ready, reminder, expiring soon, last call) with the bookings they bring back; optional inactivity expiry with guest protections; and one program across teammates’ or agency clients’ listings, funded so their payouts stay whole. Included on every plan.
No built-in guest loyalty or points program documented; repeat-guest offers run through discount codes.
A 100-point SEO and AI-search score for every site with a checklist sorted by points gained, live Google Search Console and Bing data, weekly checks that the crawlers behind Google, Bing and Copilot, ChatGPT search, Claude, and Perplexity can read the page, a site llms.txt, IndexNow, image and Vacation Rentals sitemaps, Foursquare listings, and visits from AI assistants tracked as their own channel.
Search-engine basics for the booking site; an SEO and AI-search scorecard with Search Console data and AI crawler checks is not documented.
Your listings appear in Haven’s plain-language AI stay search and in its open search API and MCP server for ChatGPT, Claude, and other assistants — each result links travelers to book direct with you, with no commission or guest fee.
A Google Vacation Rentals connection; a traveler-facing search catalog or AI-assistant search API is not documented.
Haven vs Hostaway
Configure your Haven site as long as you like — you only pay when you’re ready to publish and take bookings. No per-booking commissions.
Comparison based on publicly available information about Hostaway as of October 2026. Product features and pricing change frequently — check Hostaway’s public website for their latest details. Hostaway is a trademark of its respective owner; this page is not affiliated with or endorsed by Hostaway.