Screen & Protect adds booking screening and damage protection for hosts. It runs in the background and never appears to guests.
You can manage Screen & Protect from:
Before screening can run, you must accept Truvi's terms:
Account defaults apply to all new bookings unless overridden:
Enable or disable screening by default
Coverage amount is fixed at $50,000
Configure post-screening actions:
Pricing is always per booking, with a flat $30 rate. Coverage is fixed at $50,000.
Enable Screen & Protect on specific properties:
Open Trust & Protection
Toggle Enabled for each property
Coverage amount is fixed at $50,000
Save your selections
Note: Pricing is always per booking at $30, and coverage is fixed at $50,000.
Each booking shows a screening status:
When a booking is Flagged or Rejected, Haven shows a warning:
Claims are managed directly in Truvi. From booking details: