Haven lets you require a digital rental agreement that guests sign before arrival. Unlike House Rules — which are the friendly summary of what is allowed in the home — the Rental Agreement is the legal artifact: we snapshot the markdown to a PDF, capture the signer's name, IP address, browser, and timestamp, and store the signed PDF for your records.
Turn it on when you want a paper trail beyond the OTA's terms or your checkout-time checkbox. Common scenarios:
Inside /properties/[code]/guide, the guest sees a tile labeled Sign
agreement with an amber "action needed" treatment. Tapping it opens a sheet
with:
After signing, the tile flips to Signed with a download link to the signed PDF. If access gating is on, WiFi and check-in tiles unlock immediately on the same screen.
The dedicated Rental Agreements page (under Extras → Rental Agreements in the host sidebar) is the central place to manage every aspect of digital rental agreements across your portfolio. From there you get:
In addition, you can find signed PDFs in two more contextual places:
Require pre-arrival signature enabled shows a Rental
Agreement card. As the host you see signer name, signed-at timestamp, IP
address, browser, agreement version, and a Download PDF button. Unsigned
bookings show a Send reminder button.Each time you change the agreement markdown in a way that changes the legal
text, Haven increments rentalAgreementVersion. Existing signatures keep
referencing the version they signed (you can still see and download those
historical PDFs), but upcoming bookings — anyone whose stay has not yet
checked out — sees a Re-sign needed banner in their guide and must sign the
new version before access gating clears again.
When you save a version bump we show a small banner letting you know how many upcoming bookings will be asked to re-sign. The historical signed PDF is retained on every booking for your audit trail, so you always know exactly what was agreed to and when.
| Concept | What it is | Where guests see it |
|---|---|---|
| House Rules | Friendly markdown of the dos & don'ts in the home | Booking modal + guide tile + welcome book PDF |
| Rental Agreement | Legally signed acceptance with audit trail | Booking modal preview + guide signing sheet |
Both can be on at the same time and they appear stacked in the booking
checkout modal: the house-rules summary first, the rental-agreement preview
second. The booking-time checkbox stores houseRulesAccepted = true; the real
signed acceptance happens later inside the guide.