Local Guide & Recommendations

The Local Guide lets you recommend nearby stores, restaurants, things to do, and services to your guests. This is different from Guest Offers (Host Co) — the Local Guide is free, informational content that helps guests explore the area. Guest Offers is where guests book paid add-ons like equipment rentals and experiences.

What Is the Local Guide?

The Local Guide is a curated list of your favorite local spots that appears on your property website and in your House Manual. Guests see your recommendations organized by category:

• Stores — Groceries, essentials, and nearby shopping
• Restaurants — Memorable meals close to your stay
• Things to do — Experiences and local favorites worth exploring
• Services — Helpful services around the neighborhood (pharmacy, car rental, etc.)

How It Works

Tour Recommendation Engine

Haven includes a tour recommendation engine that suggests options based on your property's address. Click Generate recommendations and Haven will search for popular local spots and pre-populate your list with suggestions.

Add Your Own Suggestions

You can also type in your own suggestions. If you have a favorite coffee shop, restaurant, or attraction, add it manually. Haven will then:

• Write a professional blurb — AI generates a polished description of why guests would love it
• Find appropriate photos — Haven locates relevant images for the place
• Add directions — Maps and navigation info are included automatically

You can review and edit everything before saving. Nothing is published without your approval.

Workflow Summary

1. Generate — Use the recommendation engine to get AI-suggested places, or add your own
2. Review — Haven writes blurbs, finds photos, and adds directions on your behalf
3. Edit — Adjust descriptions, reorder, or remove any recommendation
4. Save — Your curated list appears on your property page and in the House Manual

Where to Find It

1. Open your property's Edit Listing page
2. In the Your space tab, find the Location & Local Guide section
3. Scroll to the Local recommendations card (below address, location features, and getting around)
4. You must have a property address set before you can generate recommendations

Local Guide library, property pins, and multi-unit site defaults

Local Guides are a reusable library, so you can curate a guide once and use it across many listings instead of rebuilding it for each one. The central hub is Extras → Local Guides in the host sidebar (or /host?tab=local-guides), with two inner areas:

• Library — create and edit reusable guides. This is where the wording, places, photos, and categories actually live.
• Property settings — see which listings and multi-unit sites use which guide, set a default for a multi-unit site, and choose how it applies to members.

Attaching a guide to a listing

On Edit Listing → Location & Local Guide → Local recommendations, the source control lets you either:

• Use library guide — pin this listing to a saved guide. The listing then renders a live snapshot of that guide.
• Custom for this listing — keep a one-off guide that only this listing uses. (Editing the recommendations inline switches the listing to custom.)

When a listing is pinned to a library guide, the recommendations editor is read-only on that listing, and an Edit in library button appears that deep-links to the guide so you can change it where it's authored.

Multi-unit site defaults and inheritance

On a Multi-Unit Site edit page you can set a default local guide that its member listings inherit automatically — including listings you add to the site later. The resolution rule is the same as Haven's other libraries: a listing-level pin overrides the multi-unit site default, a listing with no pin inherits the site default, and if a listing belongs to two sites that imply different guides Haven flags the conflict instead of guessing.

Editing a guide (do it in the library)

Because pinned listings render a snapshot, the way to change a guide everywhere is to edit it in the library — use Edit in library (or open Extras → Local Guides → Library), and your changes propagate to every listing and site it's attached to. Typing a one-off change directly on a single listing converts that listing to custom so library updates won't overwrite it.

This is the same library + attach + inheritance model used by Rental Agreements, FAQs, Blog, and Taxes — see Reusable Content Libraries & Inheritance.

Local Guide vs. Guest Offers

Local Guide	Guest Offers (Host Co)
Free, informational recommendations	Paid products and services guests can book
Stores, restaurants, things to do, services	Equipment rentals, experiences, add-ons
Appears on property page and House Manual	Appears as a separate store section
You curate the list; Haven helps with blurbs and photos	You or Host Co partners list bookable offerings
No commission or fees	You earn commission on bookings

Tips for Success

• Curate thoughtfully — Only recommend places you'd personally send friends and family
• Keep it updated — Remove closed businesses or seasonal spots that no longer apply
• Reorder by priority — Drag recommendations up or down; the order is used in your House Manual
• Include variety — Mix restaurants, stores, and activities so guests have options for different needs

Related Articles

• Reusable Content Libraries & Inheritance
• Setting Your Property Location
• Guest Offers & Host Co Integration
• Document Builder for Properties