The Local Guide lets you recommend nearby stores, restaurants, things to do, and services to your guests. This is different from the Guest Store (Host Co) — the Local Guide is free, informational content that helps guests explore the area. The Guest Store is where guests book paid add-ons like equipment rentals and experiences.
What Is the Local Guide?
The Local Guide is a curated list of your favorite local spots that appears on your property website and in your Welcome Booklet. Guests see your recommendations organized by category:
- Stores — Groceries, essentials, and nearby shopping
- Restaurants — Memorable meals close to your stay
- Things to do — Experiences and local favorites worth exploring
- Services — Helpful services around the neighborhood (pharmacy, car rental, etc.)
How It Works
Tour Recommendation Engine
Haven includes a tour recommendation engine that suggests options based on your property's address. Click Generate recommendations and Haven will search for popular local spots and pre-populate your list with suggestions.
Add Your Own Suggestions
You can also type in your own suggestions. If you have a favorite coffee shop, restaurant, or attraction, add it manually. Haven will then:
- Write a professional blurb — AI generates a polished description of why guests would love it
- Find appropriate photos — Haven locates relevant images for the place
- Add directions — Maps and navigation info are included automatically
You can review and edit everything before saving. Nothing is published without your approval.
Workflow Summary
- Generate — Use the recommendation engine to get AI-suggested places, or add your own
- Review — Haven writes blurbs, finds photos, and adds directions on your behalf
- Edit — Adjust descriptions, reorder, or remove any recommendation
- Save — Your curated list appears on your property page and in the Welcome Booklet
Where to Find It
- Open your property's Edit Listing page
- In the Your space tab, find the Location & Local Guide section
- Scroll to the Local recommendations card (below address, location features, and getting around)
- You must have a property address set before you can generate recommendations
Local Guide vs. Guest Store
| Local Guide | Guest Store (Host Co) |
|---|
| Free, informational recommendations | Paid products and services guests can book |
| Stores, restaurants, things to do, services | Equipment rentals, experiences, add-ons |
| Appears on property page and Welcome Booklet | Appears as a separate store section |
| You curate the list; Haven helps with blurbs and photos | You or Host Co partners list bookable offerings |
| No commission or fees | You earn commission on bookings |
Tips for Success
- Curate thoughtfully — Only recommend places you'd personally send friends and family
- Keep it updated — Remove closed businesses or seasonal spots that no longer apply
- Reorder by priority — Drag recommendations up or down; the order is used in your Welcome Booklet
- Include variety — Mix restaurants, stores, and activities so guests have options for different needs
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