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Please pick different dates.","enterPhoneNumber":"Enter phone number","checkIn":"Check-in","checkOut":"Check-out","duration":"Duration","guestsCount":"{count, plural, one {# guest} other {# guests}}","childrenCount":"{count, plural, one {# child} other {# children}}","infantsCount":"{count, plural, one {# infant} other {# infants}}","petsCount":"{count, plural, one {# pet} other {# pets}}","experiences":"Experiences","addOn":"Add-on","loyaltyTeaserBalance":"You have {points} points, worth {value}","loyaltyTeaserBalanceNamed":"You have {points} points with {program}, worth {value}","loyaltyTeaserCap":"They come off at checkout and can cover up to {percent}% of a stay here.","loyaltyTeaserAutomatic":"They come off automatically at checkout.","loyaltyCelebrationLabel":"Your loyalty points on this stay","loyaltyCelebrationEyebrow":"Your points","loyaltyCelebrationEyebrowNamed":"Your points with {program}","loyaltyCelebrationHeadline":"You’re saving {amount} with your points","loyaltyCelebrationApplied":"{applied} of your {total} points applied to this stay","loyaltyCelebrationBalance":"Your balance","loyaltyCelebrationPointsAndValue":"{points} pts · {value}","loyaltyCelebrationAppliedHere":"Applied to this stay","loyaltyCelebrationAppliedValue":"{points} pts · −{value}","loyaltyCelebrationRemaining":"Kept for next time","loyaltyCelebrationPoints":"{points} pts","loyaltyCelebrationCap":"Points can cover up to {percent}% of a stay here, so the rest of your balance stays with you.","loyaltyCelebrationRequestNote":"Your points are only spent once your host approves and your card is charged.","loyaltyCelebrationInquiryNote":"Nothing is spent by asking. 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You'll sign it at checkout, before you pay.","preStayDescBothAtBooking":"Review and accept the terms & conditions for {title}. A preview of the rental agreement is included below — you'll sign it at checkout, before you pay.","signAgreementTitle":"Sign the rental agreement","signAgreementDesc":"Read and sign the rental agreement for {title} to book. Your host receives the signed copy once your booking is confirmed.","signAgreementDescBoth":"Review the terms & conditions for {title}, then sign the rental agreement to book.","signAgreementBadge":"Signature required to book","signAgreementHint":"Read the agreement, fill in any blanks, and sign at the bottom. You can pay once it's signed.","signAgreementSignedHint":"You're all set. 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If the host approves your request, the card you save here is charged the total shown and your booking is confirmed. If they decline or the request expires, nothing is charged.","disclosureSchedule":"You won't be charged now. If the host approves, {deposit} is charged to this card and your booking is confirmed. The remaining {balance} is charged on {date}. If they decline or the request expires, nothing is charged.","notChargedNow":"Nothing is charged until the host approves.","loading":"Loading secure card form…","setupFailed":"We couldn't start the card form.","paymentsUnavailable":"This listing can't take payments right now. Please contact the host.","payAfterApproval":"Nothing is charged now. If the host approves your request, we'll email you a secure link to pay and confirm your booking.","saveFailed":"We couldn't save your card. Please check the details and try again.","notReady":"The card form is still loading. Please try again in a moment.","required":"Add a payment card to send this booking request.","invalid":"We couldn't verify your payment card. Please add it again."},"requestSchedule":{"depositOnApproval":"{amount} when the host approves","balanceChargedOn":"{amount} charged on {date}","authorization":"By sending this request, you agree to the following:"},"paymentScheduleRow":{"dueToday":"Due today","dueOnApproval":"Due on approval","balanceOn":"Balance on {date}"},"refundAsStayCredit":"Refunds under this policy are issued as a stay credit toward a future direct booking, not as money back.","refundAsStayCreditValid":"The credit is valid for {months} months.","refundAsStayCreditNoExpiry":"The credit never expires.","snapshotLabel":"Booking card snapshot","roomTypePerRoomNote":"{name} — price shown is per room; your checkout total covers all rooms","fewerRooms":"Fewer rooms","moreRooms":"More rooms","notAvailableForListing":"Booking isn't available for this listing yet.","cancellationNonRefundableAfterGrace":"This booking is non-refundable after the 24-hour grace period.","cancellationGraceNote":"Every Haven booking includes a 24-hour free cancellation grace period from time of booking.","cancellationRefundNote":"Refunds follow the cancellation policy above. 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Your host approves each one after you book, and only then is it charged to the card you pay with."},"bundles":{"heading":"Experiences","moreItems":"+{count} more","noneOnCollection":"No experiences are available on this collection's stays yet.","learnMore":"Learn more","addedChooseDates":"Added — choose your dates","requestPackage":"Request this experience","addToCart":"Add to Cart","nightMinimum":"{count}-night minimum","stayCriteriaFreeWith":"Free with stays of {count}+ nights","stayCriteriaAvailableWith":"Available for stays of {count}+ nights","stayCriteriaQualifies":"{count, plural, one {Your #-night stay qualifies} other {Your #-night stay qualifies}}","stayCriteriaAddNights":"{count, plural, one {Add # more night to unlock} other {Add # more nights to unlock}}","refundable":"Refundable","nonRefundable":"Non-refundable","whatsIncluded":"What's included","addOnsHeading":"Add-ons","addOnsDescription":"Optional extras you can add to your stay. 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Your cart is still here when you're ready.","cartHeading":"Your cart","cartPromise":"These will be available to add once you choose dates.","cartItemPromise":"Available to add once you choose dates.","requestsHeading":"Quote requests","requestsPromise":"Your host will quote these — they are not added to a booking total.","requestItemPromise":"Your host will quote this.","alreadyAdded":"In your bag","alreadyRequested":"Requested","chooseDates":"Choose dates","nameLabel":"Your name","emailLabel":"Your email","messageLabel":"Message (optional)","messagePlaceholder":"Dates, group size, or anything else we should know","submitRequests":"Send request","requestFailedTitle":"Could not send your request","requestSentTitle":"Request sent","removeAria":"Remove {name} from your bag","notOfferedHere":"Not offered at this property. 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Use the guidebook link from your confirmation."},"collection":{"edit":"Edit","view":"View","previewHint":"Preview your landing page as a guest sees it (opens in new tab)","editorPreviewSearchTitle":"Date search is off in the editor preview","editorPreviewSearchBody":"Open your site in a new tab to search dates and try booking.","editorPreviewOpenNewTab":"Open in new tab","searchAvailability":"Search Availability","clearAll":"Clear all","list":"List","map":"Map","mapOfProperties":"Map of properties in this collection","byAuthor":"By {name}","backToBlog":"← Back to blog","moreFromBlog":"More from the blog","blogAllCategories":"All","blogCategoryFilter":"Filter posts by category","localGuideTitle":"Local guide","noRecommendations":"The host hasn't added any recommendations yet.","matchOfTotal":"{matchCount} of {totalCount}","clear":"Clear","previewDisabled":"Disabled in preview — open your live site to book","importing":"Importing…","needsSetup":"Property needs setup to be visible here","notBookableYet":"Not bookable yet","viewListingNamed":"View {title}","listingVideo":"{title} – video","listingPhoto":"{title} – photo {number}","footerStays":"Stays","footerAllStays":"All {count} stays","untitledProperty":"Untitled property","willAppearOnce":"Will appear here once {fields} {count, plural, one {is} other {are}} added.","finishSetup":"Finish setup","noMatch":"No properties match your criteria.","showAllProperties":"Show all {count} properties","filterByLocation":"Filter by location:","all":"All","viewListing":"View listing","featureCardCta":"Explore","noPropertiesAvailable":"No properties available","searchPlaceholderFull":"Search by name, description, or location...","allLocationsTag":"All locations","bookNow":"Book Now","checkAvailability":"Check availability","bookDirectChip":"Book direct","checkDatesOnSite":"Check dates on their site","followOnInstagram":"Follow on Instagram","previewToastTitle":"This is a preview","previewToastDesc":"Booking is disabled here so editing stays smooth. 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Check back soon.","launchingSoon":"Launching soon — {live}/{threshold} listings","listingCount":"{count, plural, one {# listing} other {# listings}}","joinToHelp":"Join to help this community go live — founding members shape the page."},"property":{"visitSite":"Visit site","backTo":"Back to {name}","bookOn":"Book on {title}"},"detail":{"adminPreview":"Admin preview · {status}","invitedBanner":"You've been invited to join {name}. Requests are reviewed by the community's admins.","requestToJoin":"Request to join","launchingSoon":"Launching soon","listingsProgress":"{live} of {threshold} listings","goLiveDescription":"This community goes live for guests once {threshold} local properties join. 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Ask {inviterName} to send you a new invite if you still want to join {communityName}.","invitedTitle":"You're invited","inviteDescription":"{inviterName} invited you to join {communityName} on Haven.","inviteDescriptionWithRegion":"{inviterName} invited you to join {communityName} — a community of independent hosts in {regionLabel} on Haven.","signedOutDescription":"Create a Haven login (or sign in) to accept — you'll be a member right away, no approval step.","createAccountAccept":"Create account & accept","alreadyHaveAccount":"Already have an account? Sign in","signedInDescription":"Accepting makes you a member immediately.","memberSuccess":"You're a member of {name}.","listingsLive":"{count, plural, one {Your listing is on the page now.} other {Your # listings are on the page now.}}","goToCommunities":"Go to your Communities tab","acceptInvite":"Accept invite","joinImmediately":"You'll join {communityName} right away. 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card required.","dashboard":"Dashboard","finishSettingUpAccount":"Finish setting up your account","myTrips":"My Trips","saved":"Saved","logoAlt":"Logo","goToHostDashboard":"Go to host dashboard"},"reservation":{"loyaltyEarning":"Earning {points} pts on this stay — available after checkout.","loyaltyEarned":"You earned {points} pts on this stay.","rebookingOptIn":"Get exclusive rebooking offers and discounts from this host","cancelBooking":"Cancel Booking","cancelBookingConfirm":"Please confirm that you want to cancel this booking.","cancelReservation":"Cancel Reservation","cancelReservationConfirm":"Please confirm that you want to cancel this reservation request.","cancelRequest":"Cancel Request","contactHostToModify":"To modify or cancel your current stay, please contact your host directly.","hostFallback":"Host","inviteCompanions":"Invite Travel Companions","awaitingApproval":"{count, plural, one {Reservation awaiting host approval} other {# reservations awaiting host approval}}","awaitingPaymentBanner":"{count, plural, one {Reservation awaiting your payment} other {# reservations awaiting your payment}}","emptyTitle":"See your reservations for this property","emptyDesc":"Sign in to view any reservations tied to this property, including trip status and updates.","signInToView":"Sign in to view reservations","failedToDelete":"Failed to delete reservations","currentStay":"Your Current Stay","upcomingTrip":"Your Upcoming Trip","preApproved":"Host Has Pre-Approved You for These Dates","reservationRequest":"Your Reservation Request","paymentPending":"Payment Pending","yourReservation":"Your Reservation","myReservation":"My Reservation","reservationAccess":"Reservation Access","deleteAll":"Delete All Reservations","deleteAllGuest":"Delete All Guest Reservations","deleteAllDescription":"This will permanently delete all reservations for the logged-in guest on this property and all other properties. This action cannot be undone.","whatThisDoes":"What this does:","deleteEffect1":"Permanently removes all reservations and related data","deleteEffect2":"Deletes email logs, payment records, and pricing snapshots","deleteEffect3":"Dates become available for new bookings","deleteEffect4":"This cannot be undone — no restore option","cancel":"Cancel","pendingApprovalTitle":"Pending Approval","view":"View","noPending":"No pending reservations.","noPendingDesc":"Reservations awaiting host approval will appear here.","upcomingReservations":"Upcoming Reservations","noUpcoming":"No upcoming reservations.","noUpcomingDesc":"Your confirmed upcoming reservations will appear here.","awaitingPaymentTitle":"Awaiting Payment","completePayment":"Complete Payment","completeYourBooking":"Complete Your Booking","completeYourBookingBody":"Your reservation has been approved. Complete payment to confirm your booking.","reservationPending":"Reservation Pending","reservationPendingBody":"Your reservation request is pending host approval. You'll be notified once the host responds.","inquiryTitle":"Your Inquiry","inquiryBody":"Your host has your question. An inquiry doesn't hold these dates — book them to confirm your stay.","bookTheseDates":"Book these dates","sendAndPreapprove":"Send and pre-approve","noAwaitingPayment":"No reservations awaiting payment.","noAwaitingPaymentDesc":"Reservations that need payment will appear here.","pastTripsTitle":"Past Trips","noPastTrips":"No past trips.","noPastTripsDesc":"Your completed trips will appear here.","cancelledTitle":"Cancelled","noCancelled":"No cancelled reservations.","noCancelledDesc":"Cancelled reservations will appear here.","viewProperty":"View Property","addToCalendar":"Add to Calendar","confirmationLabel":"Confirmation:","messageGuest":"Message Guest","messageHost":"Message Host","messageGuestTitle":"Message {name}","messageHostTitle":"Message {name}","messageGuestDescription":"Send a message to your guest about their reservation at {property}.","messageHostDescription":"Send a message to your host about your reservation at {property}.","messageLabel":"Message","messagePlaceholder":"Type your message here...","sendMessage":"Send Message","messageSentSuccess":"Your message has been sent successfully.","messageSendError":"An error occurred while sending your message. Please try again later.","messageSentToastTitle":"Message sent successfully","messageSentToastDescription":"Your message has been sent to {name}.","guidebookDelivery":{"title":"Guidebook delivery","subtitle":"Which channel each stage used for this stay — and why a channel was skipped.","loading":"Loading guidebook delivery…","showStages":"Show delivery stages","hideStages":"Hide delivery stages","deliveredCount":"{count} delivered","failedCount":"{count} failed","stage":{"WELCOME":"At booking","PRE_CHECKIN":"Before check-in"},"channel":{"EMAIL":"Haven email","PMS_MESSAGE":"Booking thread","HAVEN_INBOX":"Haven inbox"},"outcome":{"delivered":"Delivered","scheduled":"Scheduled","pending":"Pending","skipped":"Skipped","failed":"Failed"}},"doorCode":{"title":"Door code","hintLabel":"About the door code","hint":"The code this guest gets for this stay, by email and in their guide. It goes out when your listing's arrival details unlock ({days, plural, =0 {the morning of check-in} =1 {1 day before check-in} other {# days before check-in}}), or right away with Send now. Without a code here, guests see the listing's check-in details.","source":{"manual":"Entered for this stay","seam":"Haven smart lock","partner":"From your PMS"},"listingFallback":"No code for this stay. Guests see the listing's check-in details.","noListingDetails":"No code for this stay, and the listing has no check-in details.","lockPending":"Waiting for {lock} to confirm {code}. Guests see it once the lock has it.","lockProblem":"{lock} couldn't take this stay's code: {reason}","replace":"Replace","remove":"Remove","sendNow":"Send to guest now","sendAgain":"Send again","status":{"sent":"Sent {date}","scheduled":"Scheduled for {date}","notSent":"Not sent yet","awaitingDevice":"Sends when the lock confirms the code","notConfirmed":"Sends once the booking is confirmed","noRecipient":"No guest email on this stay yet — the code shows in the guide, but nothing can be emailed","notOptedIn":"Synced from your PMS — Haven won't message this guest. The code shows in the guide; \"Send to guest now\" sends it.","emailOff":"Door code email is off — the code shows in the guide","guestCommsPaused":"Guest communications are paused — the code shows in the guide. Send to guest now still sends it.","guestCommsOff":"Door code messages are off in Account settings — the code shows in the guide. Send to guest now still sends it.","guestCommsNeedsPlan":"Automated door code messages need a paid plan — the code shows in the guide. Send to guest now still sends it.","unresolved":"This shortcode has no value on this stay yet. Guests will not see a code until it resolves."},"form":{"code":"Code","codePlaceholder":"e.g. 4829","label":"Label (optional)","labelPlaceholder":"Front door keypad","save":"Save code","writesToLock":"Saving puts this code on {lock} for this stay.","cancel":"Cancel","invalid":"3–16 letters, digits, # or *, or a shortcode such as '{guest_phone_last4}'","fromShortcode":"Uses {template}"},"toast":{"sent":"Door code sent to the guest.","scheduled":"Door code scheduled for {date}.","failed":"Couldn't send the door code."}},"arrivalSecrets":{"beforeWindow":"Your entry code, Wi-Fi password, and directions will appear here on {date}.","beforeWindowNoDate":"Your entry code, Wi-Fi password, and directions will appear here closer to your arrival.","verificationPending":"Your entry code, Wi-Fi password, and directions will appear once you finish your pre-arrival steps in the guide.","unconfirmed":"Your entry code, Wi-Fi password, and directions will appear once your booking is confirmed.","afterCheckout":"Arrival details are no longer available for this stay.","noStay":"Arrival details are not available for this booking."},"stayTimes":{"dateAtTime":"{date} · {time}","upsellBadge":"Upgraded","earlyCheckInTooltip":"Early check-in purchased — arrival from {time}.","lateCheckoutTooltip":"Late checkout purchased — checkout by {time}."},"validationMessageRequired":"Please enter a message.","cancellationPolicy":"Cancellation Policy","cancellationPolicyAtBooking":"(at time of booking)","cancellationPolicyUntilPaid":"(final once paid)","gracePeriodFreeCancellation":"24-hour free cancellation","until":"until","refundProcessingFeeNote":"Refunds follow the cancellation policy. No payment processing fee is deducted from refunds.","loadingRefundDetails":"Loading refund details...","cancellationDetails":"Cancellation Details","bookingCancelled":"Booking Cancelled","cancelledOn":"Cancelled on {date}","refundDetails":"Refund Details","originalPayment":"Original payment","refundAmount":"Refund amount","statusLabel":"Status","refundStatusRefunded":"Refunded","refundStatusPending":"Pending","refundStatusFailed":"Failed","typeLabel":"Type","fullRefund":"Full refund","partialRefund":"Partial refund","noRefundIssued":"No refund was issued for this cancellation.","hostCancelled":"Host cancelled","cancelledByAdmin":"Cancelled by admin","guestCancelled":"Guest cancelled","debugSnapshotSummary":"Debug: Snapshot guestFee={guestFee} • id={id} • created={created}","paymentSummarySnapshotLabel":"Payment summary snapshot","copyConfirmationCodeAria":"Copy confirmation code","confirmationCodeCopiedTitle":"Confirmation code copied","confirmationCodeCopiedDescription":"The confirmation code has been copied to your clipboard.","whatYouMade":"What You Made","youWillMake":"You Will Make","yourPayout":"Your Payout","securityDeposit":{"hintLabel":"About the security deposit","hint":"A hold, not a charge — no money moves. It is released automatically after checkout unless a damage claim is filed. If the damage exceeds the hold, a Truvi claim can cover the rest.","pendingSchedule":"Holds {date}, releases after checkout","authFailedHost":"The hold could not be placed on the guest's card, and it is not tried again on that card. It goes back in line as soon as the guest saves a different card.","authFailedGuest":"We could not place the hold on your card. Add a different card and we will try again.","title":"Security deposit","awaitingCardPill":"Awaiting card","awaitingCard":"{amount} requested. The guest adds a card from the task list in their guidebook, and the hold is placed before check-in.","awaitingCardBlocking":"Their check-in details stay locked until they do.","autoReleaseOn":"Released automatically on {date}.","autoReleaseOnWithHours":"Released automatically on {date} (in about {hours, plural, one {# hour} other {# hours}}).","deductFromDeposit":"Deduct from deposit","keepFullDeposit":"Keep full deposit","releasing":"Releasing…","releaseNow":"Release now","extending":"Extending…","extendReview":"Extend review (+48h)","externalHost":"Haven is not holding this deposit. Collect it manually from your guest and refund it after checkout.","externalGuest":"Your deposit will be collected manually by your host. No charge or hold appears on your card from Haven.","releasedAt":"Released: {date}","capturedAt":"Captured on {date}","capturedAmountAt":"Captured {amount} on {date}","claimReason":"Claim reason","evidence":"Evidence","hostNote":"Host note: {note}","releaseFailed":"Release failed","extendFailed":"Extend failed"},"paymentSummary":"Payment Summary","stripeProcessingFee":"Stripe Processing Fee","paidByGuest":"Paid by guest","estStripeFee":"Est. Stripe Fee (2.9% + $0.30)","expectedPayout":"Expected Payout","paidOutsideHaven":"Paid outside Haven","pendingBadge":"Pending","totalDue":"Total Due","readyToPay":"Ready to Pay","bookingApprovedCharge":"Your booking has been approved","chargedAfterApproval":"You'll be charged once the host approves","totalPaid":"Total Paid","paymentSchedule":"Payment Schedule","paymentInstallmentOf":"Payment {current} of {total}","paymentStatusPaid":"Paid","paymentStatusPending":"Pending","manualBookingPayoutNote":"Collected outside Haven — no Stripe or Haven processing fee.","pendingPayoutNote":"Final amount may vary slightly based on actual Stripe processing fees.","priceAdjustedByHost":"Price adjusted by host","priceAdjustedNoteLabel":"Note from your host","adjustPrice":{"button":"Adjust price or fees","title":"Adjust price","description":"Offer the guest a new price for this reservation. They'll be notified, and the new total applies when they pay.","activeNotice":"This price has already been adjusted. A new discount replaces the current one, and fee changes stay until you change them. Remove restores the original price.","remove":"Remove","tabPercent":"% off","tabAmount":"Amount off","tabNightly":"Nightly rates","tabFees":"Fees","feesHelp":"What each fee comes to for this stay. Set a fee to 0 to remove it.","feesEmpty":"This reservation has no fees to change.","feeAmountAria":"Amount for {fee}","removeFeeAria":"Remove {fee}","restoreFeeAria":"Restore {fee}","percentLabel":"Discount percentage","amountLabel":"Amount off the stay ({currency})","nightlyHelp":"Set a new nightly rate for each night of this stay. Guest counts, holiday pricing, and existing per-night discounts still apply on top — check the preview for the final price.","nightlyRateAria":"Nightly rate for {date}","discountLabelLabel":"Discount label (optional)","discountLabelPlaceholder":"Host discount","noteLabel":"Message to guest (optional)","notePlaceholder":"Happy to offer you a better rate for these dates!","guestTotal":"Guest total","youWillMake":"You will make (est.)","pmsNotice":"If this property syncs pricing from a PMS, the new price applies only to this reservation.","cancel":"Cancel","updating":"Updating…","update":"Update price","errorToast":"Failed to adjust price","toastRemovedTitle":"Original price restored","toastRemovedDescription":"The guest will see the original price.","toastUpdatedTitle":"Price updated","toastUpdatedDescription":"The guest has been notified of the new price.","approvePromptTitle":"Price updated — approve this request?","approvePromptBody":"The guest has been notified of the new price. This request is still awaiting your approval — approve it now so they can go ahead and pay, or leave it pending.","approvePromptNotNow":"Not now","approvePromptApprove":"Approve request","approvePromptApproving":"Approving…","approvePromptErrorToast":"Failed to approve booking","approvePromptApprovedTitle":"Booking approved","approvePromptApprovedDescription":"The guest can now complete payment at the new price.","descriptionInquiry":"Set a new price for the dates this guest asked about. Applying it pre-approves them at the new total, so they can pay it straight away.","preapproveAtPrice":"Pre-approve at this price","preapproving":"Pre-approving…","preapproveErrorToast":"Failed to pre-approve at the new price","preapprovedTitle":"Guest pre-approved at the new price","preapprovedDescription":"They've been emailed a link to pay the new total.","recordTitle":"Edit price","recordDescription":"Set this booking's price to what the guest is paying you. Haven charges nothing and the guest isn't told.","recordToastUpdatedDescription":"This booking now shows the new total.","recordToastRemovedDescription":"This booking shows its original price again."},"cancellationPolicyEdit":{"button":"Cancellation policy","title":"Cancellation policy for this reservation","description":"The guest agrees to these terms when they pay, so you can still change them. Changes here apply to this reservation only — your listing’s policy stays as it is.","followsListing":"This reservation follows your listing’s policy. If you change the policy on the listing before the guest pays, this reservation changes with it.","customized":"This reservation has its own policy. Changing the listing’s policy will not replace it.","useListingPolicy":"Use the listing’s policy instead","noteLabel":"Message to guest (optional)","notePlaceholder":"I’ve updated the cancellation terms for your stay…","noteHelp":"The guest sees the policy on the payment page before they pay. Add a message to tell them now.","cancel":"Cancel","apply":"Apply to this reservation","applying":"Applying…","errorToast":"Failed to update the cancellation policy","toastUpdatedTitle":"Cancellation policy updated","toastUpdatedDescription":"It applies to this reservation and locks when the guest pays or signs the rental agreement.","toastListingTitle":"Following the listing’s policy again","toastListingDescription":"This reservation uses your listing’s cancellation policy.","toastNoteFailedTitle":"Policy updated, but the message was not sent","toastNoteFailedDescription":"Send it from the conversation instead.","lockedDescription":"This reservation’s cancellation policy can no longer be changed.","lockedBySignature":"{name} signed the rental agreement for this reservation on {date}. The signed copy states this cancellation policy, so it is locked — changing your listing’s policy will not change it either.","lockedNextStep":"To offer different terms, decline this reservation and send the guest a new offer. They sign the agreement again when they accept it.","close":"Close"},"manualBooking":{"sendPaymentLinkButton":"Send payment link","titlePaymentLink":"Send a payment link","titleExternal":"Create a booking","descriptionPaymentLink":"Hold these dates for the guest and email them a link to pay. The booking shows as Payment pending until they do.","titleInquiryQuote":"Send a quote","descriptionInquiryQuote":"Propose dates and a price. The guest gets a link to pay, and the booking stays pending until they do.","checkInLocked":"Check-in has already passed, so it stays. Choose a new check-out.","descriptionExternal":"Create a booking for dates that were paid outside of Haven. This booking will appear on the calendar and be synced to connected integrations.","howPaid":"How this booking is paid","settlementAria":"How this booking is paid","settlementPaymentLinkTitle":"Send payment link","settlementPaymentLinkDescription":"Hold these dates and email the guest a link to pay through Haven.","settlementExternalTitle":"Already paid outside Haven","settlementExternalDescription":"Record a stay the guest has already paid you for. No payment is collected.","acceptBlockedFollowUp":"Collecting payment through Haven needs a plan and connected Stripe payouts. You can still record a stay the guest paid you for directly.","truviEnabled":"Guest screening (Truvi) is enabled.","truviPaymentLink":"The guest is screened as part of checkout — a phone number with country code is required.","truviExternal":"The guest will still be screened after this booking is created — a phone number with country code is required. The Screen & Protect fee above is not charged on this booking.","noteLabel":"Note","notePlaceholder":"Add a note","cancel":"Cancel","submitPaymentLink":"Send payment link","submitExternal":"Create booking","toastPaymentLinkTitle":"Payment link sent","toastPaymentLinkDescription":"The guest has the link by email. The dates are held until they pay.","toastCopyLink":"Copy link","toastCopyLinkAria":"Copy payment link","datesLabel":"Check-in – check-out","chooseDates":"Choose dates","pickCheckout":"{checkIn} – pick check-out","nights":"{count, plural, one {# night} other {# nights}}","pickBothDates":"Pick a check-in and check-out date","listingLabel":"Listing","listingPlaceholder":"Choose a listing","guests":"Guests","children":"Children","infants":"Infants","pets":"Pets","guestInfo":"Guest information","existingGuest":"Existing Haven guest: {name} ({email})","guestIsOwnerWarning":"This is your own account. Signed in, you'll see the host view of the guide, not the guest experience (no rental agreement or ID step). To test as a guest, use a different email or open the guide signed out.","guestIsTeammateWarning":"This person is on your team. Signed in, they'll see the host view of the guide, not the guest experience (no rental agreement or ID step). To test as a guest, use an email that isn't on your team or open the guide signed out.","guestId":"ID {id}","clearGuestAria":"Clear selected guest","guestEmail":"Guest email","emailPlaceholder":"Start typing to search existing guests...","firstName":"First name","lastName":"Last name","phoneNumber":"Phone number","phonePlaceholder":"Enter phone number","phoneInvalid":"Please enter a valid phone number","guestPayment":"Guest payment","item":"Item","suggestedRates":"Suggested rates","notCharged":"Not charged","guestPays":"Guest pays","fromYourPayout":"From your payout","guestTotal":"Guest total","feeTableNotePaymentLink":"What the guest will be charged when they open the payment link. Rows marked From your payout come out of your Haven payout instead.","feeTableNoteExternal":"What the guest pays you outside Haven for this stay. Rows marked Not charged (Stripe, Screen & Protect, identity verification) are shown for comparison only and are not included in the total.","youWillMake":"You will make","payoutNotePaymentLink":"Estimated payout once the guest pays. Stripe’s exact fee is confirmed on the reservation after payment.","payoutNoteExternal":"Same as the guest total. This booking is paid outside Haven, so Stripe processing and Haven checkout fees are not charged.","guestPaysCheckoutFees":"Guest pays {amount} in Haven checkout fees on top of the stay — those are not part of your payout.","hostDeduction":"{label}: {amount} comes out of your payout.","includesTaxes":"Includes {amount} in pass-through taxes — remit those if your rules require it.","depositPaymentLink":"Refundable security deposit of {amount} is authorized on the guest’s card before check-in, not charged now.","depositExternal":"Refundable security deposit of {amount} is not included — collect and return it separately.","uncollectedGuest":"{label}: {amount} not charged (would be a guest line on Haven checkout).","uncollectedHost":"{label}: {amount} not charged (would come from your Haven payout on checkout).","notEnabled":"This is not enabled","petFeeNeedsPets":"Add a pet to this stay to charge a pet fee","petFeePetsNotAllowed":"This listing doesn't allow pets","taxesComputedNote":"Calculated from your tax settings on the amounts above","taxesUnavailable":"Tax couldn't be calculated for this stay. Check the listing's tax settings.","specialOfferTitle":"Special offer","specialOfferHelp":"Money off for this guest only. It shows on their price as its own line.","specialOfferModeAria":"How the special offer is entered","specialOfferPercent":"% off","specialOfferAmount":"Amount off","specialOfferPercentAria":"Special offer percentage","specialOfferAmountAria":"Special offer amount","specialOfferTakesOff":"Takes {amount} off the stay before tax","specialOfferNeedsDates":"Pick dates to see what this takes off","specialOfferExceedsStay":"This is more than the stay costs before tax","specialOfferLabelLabel":"Name the guest sees","specialOfferDefaultLabel":"Special offer","specialOfferNoteLabel":"Message to guest (optional)","specialOfferNotePlaceholder":"Happy to offer you a better rate for these dates!","settlementPartPaidTitle":"Part paid elsewhere","settlementPartPaidDescription":"The guest paid some of it in another system. Haven collects the rest.","titlePartPaid":"Record a part-paid booking","descriptionPartPaid":"Record what the guest already paid elsewhere. Haven charges the rest to a card they add, on the day you pick.","partPaidAlreadyPaid":"Already paid","partPaidDueDate":"Charge the balance on","partPaidHavenCollects":"Haven collects {amount} on {date}.","partPaidHavenCollectsNoDate":"Haven collects {amount}.","partPaidOldSystemStopped":"My old system won’t charge this guest again.","submitPartPaidEmail":"Create and email the guest","submitPartPaidSelf":"Create, I’ll send the link","toastPartPaidTitle":"Booking created","toastPartPaidSentDescription":"The guest was emailed a link to add a card for the balance.","toastPartPaidSkippedDescription":"Send the guest the link from the reservation when you’re ready.","toastPartPaidFailedDescription":"The booking is saved, but the email to the guest didn’t go: {reason} Send it from the reservation.","partnerMinStayTitle":"{partner} needs at least {minNights, plural, one {# night} other {# nights}} from this date","partnerMinStayHint":"{partner} may turn a shorter stay down, and Haven then only blocks the dates there. Lower the minimum stay in {partner} first, or retry from the reservation once you have.","partnerMinStayHintLabel":"About {partner}'s minimum stay"},"blockedGuest":{"emailTitle":"This guest is on your blocked list.","nameTitle":"This guest matches a name on your blocked list.","nameBody":"Name-only blocks can catch the wrong person, so the request came to you instead of being refused.","review":"Review before approving.","note":"Your note: “{note}”"},"partnerSync":{"title":"Not in {partner} yet","minStay":"{partner} needs at least {minNights, plural, one {# night} other {# nights}} for this arrival date.","arrivalDay":"{partner} doesn't allow arrivals on this day.","other":"{partner} said: “{message}”","hintLabel":"Why this booking isn't in {partner}","hintBlocked":"Haven blocked these dates in {partner} so they can't be double-booked.","hintFixMinStay":"Lower the minimum stay for this date in {partner}, then retry.","hintFixArrivalDay":"Allow arrivals on this day in {partner}, then retry.","hintFixOther":"Fix this in {partner}, then retry.","retry":"Retry","syncedToast":"Added to {partner}","stillRefusedToast":"{partner} still turned it down","retryFailedToast":"Couldn't retry. Try again in a moment."},"refund":{"button":"Issue refund","title":"Issue a refund","description":"Refund part or all of what the guest paid for this reservation. They'll be notified, and the amount is deducted from your payout.","loading":"Loading payment details…","ineligibleGeneric":"This reservation can't be refunded through Haven.","guestPaid":"Guest paid","alreadyRefunded":"Already refunded","refundableNow":"Refundable now","fullyRefunded":"Everything refundable on this reservation has already been refunded.","tabPercent":"% of payment","tabAmount":"Amount","tabNights":"Nights","percentLabel":"Percentage to refund","percentHelp":"Calculated on the refundable base of {base} (what the guest paid, minus non-refundable fees).","amountLabel":"Amount to refund ({currency})","amountHelp":"Up to {max} can still be refunded.","nightsHelp":"Tick the nights to refund — the guest gets back each night's price plus the tax charged on it. Handy for an early departure or a night that couldn't be used.","noteLabel":"Message to guest (optional)","notePlaceholder":"So sorry about the hot tub — here's something back for the trouble.","guestReceives":"Guest receives","deductedFromPayout":"Deducted from your payout","remainingAfter":"Refundable after this","clampedNotice":"Reduced to the amount that can still be refunded on this reservation.","feeNote":"No payment processing fee is deducted from refunds — the guest gets back exactly what you refund.","theGuest":"the guest","cancel":"Cancel","continue":"Continue","confirmTitle":"Refund {amount} to {guest}?","confirmBody":"The refund goes back to the guest's original payment method and is deducted from your payout (or clawed back from your Stripe balance if it was already paid out). This can't be undone.","confirmBack":"Back","confirmSubmit":"Refund now","refunding":"Refunding…","errorToast":"Failed to issue refund","toastTitle":"Refund issued","toastDescription":"The guest has been notified. It can take 5–10 business days to reach their card."},"approveOffer":{"toggle":"Offer a discount with approval","toggleExisting":"Change your offered discount with approval","existingPercent":"You've already offered {percent}% off. Ticking this replaces that offer with a new one — discounts don't stack.","existingAmount":"You've already offered {amount} off. Ticking this replaces that offer with a new one — discounts don't stack.","existingNightly":"You've already adjusted the nightly rates for this stay. Ticking this replaces that with a discount off the original price — adjustments don't stack.","percentAria":"Discount percentage","amountAria":"Amount off ({currency})","newGuestTotal":"New guest total:","approve":"Approve"},"approveCharge":{"title":"Approve and charge","description":"The guest saved a card with this request. Approving charges it {total} and confirms the booking right away.","button":"Approve and charge {total}","buttonSchedule":"Approve and charge {deposit}","descriptionSchedule":"The guest saved a card with this request. Approving charges {deposit} now and confirms the booking. The remaining {balance} is charged on {date}.","aboveAuthorized":"This is more than the {authorized} the guest authorized. Their card won't be charged — they'll get a payment link for the new total instead."},"inquiryCard":{"body":"Respond to the guest's question, or pre-approve them for these dates so they can complete their booking.","bodyWithAdjust":"Respond to the guest's question, or pre-approve them for these dates so they can complete their booking. You can also offer a discount or change the price, which pre-approves them at the new total."},"paymentPendingCard":{"title":"Payment Pending","body":"Waiting for guest to complete payment. You can reject this reservation if needed.","bodyWithAdjust":"Waiting for guest to complete payment. You can offer a discount, change the price, or reject this reservation. Dates and guest counts can be changed once the guest has paid.","copyLink":"Copy payment link","copying":"Copying…","copied":"Copied","cardNotCharged":"The guest's saved card couldn't be charged ({code}). They've been sent a payment link to finish booking.","cardNotChargedAboveAuthorized":"The approved price is more than the guest authorized, so their saved card wasn't charged. They've been sent a payment link for the new total."},"closedCard":{"titleRequest":"This request is closed","bodyRequest":"It was declined, withdrawn or expired before the guest paid, and the dates are open again.","titleCancelled":"This reservation was cancelled","bodyCancelled":"The dates are open again.","offerHelp":"You can still message this guest, and send them a new offer — other dates, a different price or a special offer — with a link to pay.","sendNewOffer":"Send a new offer","offerSent":"New offer sent. It is its own reservation, and the guest has been emailed a link to pay.","giveStayCredit":"Give a stay credit","creditHelp":"Kept the payment and re-filled the dates? Give the guest a credit toward a future stay instead of a refund.","creditSent":"Stay credit sent. The guest has been emailed the code."},"threadActions":{"menuAria":"Reservation actions","retry":"Couldn’t load actions — retry","loading":"Loading actions…","empty":"No actions available","approve":"Approve booking…","preapprove":"Pre-approve…","respond":"Respond to inquiry…","reject":"Decline request…","adjustPrice":"Adjust price or fees…","editCancellationPolicy":"Change cancellation policy…","copyPaymentLink":"Copy payment link","sendPaymentLink":"Send payment link…","copyGuestPortalLink":"Copy guest portal link","resendGuestPortalLink":"Resend guest portal link…","cancel":"Cancel reservation…","refund":"Issue refund…","sendNewOffer":"Send a new offer…","declineTitle":"Decline request","declineDescription":"Please confirm that you want to decline this request. The guest will be notified and the dates released.","declineButton":"Decline request","guestFallback":"Guest","giveStayCredit":"Give a stay credit…","addExtra":"Add an extra…","addExpense":"Add an expense…"},"resendGuestPortal":{"title":"Resend the guest portal link","description":"Emails {guestName} their guide for {propertyTitle} — arrival details, Wi-Fi, and check-in instructions — with a link that signs them in.","sendTo":"Send to","emailPlaceholder":"guest@example.com","noEmailHint":"This reservation came in without an email address — add one to send the link.","cancel":"Cancel","sending":"Sending…","sendLink":"Send link","error":"Could not send the guest portal link","successTitle":"Guest portal link sent","successDescription":"{guestName} can open their guide from the email at {email}.","guestFallback":"your guest"},"addExpense":{"title":"Add an expense","description":"Put a charge on this stay’s running tab. The guest sees it in their guide and pays it there; a stay credit comes off first. Nothing is charged now.","label":"What for","labelPlaceholder":"Minibar, late checkout, broken glass…","amount":"Amount","note":"Note for the guest (optional)","notePlaceholder":"Two bottles from the minibar","cancel":"Cancel","submit":"Add to tab","submitting":"Adding…","error":"Could not add the expense","successTitle":"Expense added","successDescription":"{amount} is on the guest’s tab, which now comes to {total}."},"hostRefundsTitle":"Refunds","refundedToGuest":"Refunded to guest","refundedToYou":"Refunded to you","hostRefundModePercent":"{percent}% refund","hostRefundModeAmount":"Refund","hostRefundModeNights":"{count, plural, =1 {1 night refunded} other {# nights refunded}}","hostRefundStatusSucceeded":"Refunded","hostRefundStatusPending":"Processing","hostRefundStatusFailed":"Failed","hostRefundNoteLabel":"Message from your host","messagesSheet":{"button":"Messages","title":"Messages","titleWithGuest":"Messages with {guestName}","description":"This stay and their other stays — your messages and AI chats.","unreadAria":"{count, plural, one {# unread message} other {# unread messages}}"},"messagesPanel":{"guestFallback":"Guest","titleWithGuest":"Messages with {guestName}","unreadNew":"{count, plural, one {# new} other {# new}}","loadError":"We couldn't load this conversation.","tryAgain":"Try again","empty":"No messages yet. Say hello — {guestName} will get it by email, in the guide, and wherever they booked.","replyPlaceholder":"Reply to {guestName}…"},"guestTasksRow":{"title":"Guest tasks","required":"Required","notStarted":"Not started","completed":"Completed · {date}","completedBy":"Completed by {name} · {date}","toReview":"To review","progress":"{done} of {total} done","toReviewCount":"{count} to review","markReviewed":"Mark reviewed","reviewed":"Reviewed","done":"Done","pending":"Pending"},"shortcodePill":{"triggerTitle":"Insert a shortcode — it fills in automatically when this text is sent or shown","triggerAria":"Insert a shortcode","triggerLabel":"Shortcodes","searchPlaceholder":"Search shortcodes…","loadError":"Couldn't load your shortcodes. Close and try again.","loading":"Loading…","noMatch":"No shortcodes match.","itemTitle":"{source} shortcode","pmsMessagesOnly":"Works in {source} messages only","itemTitleWithDescription":"{source} shortcode — {detail}","itemTitleWithExample":"{source} shortcode — e.g. {example}","manage":"Manage shortcodes"},"modify":{"button":"Modify reservation","changeDatesButton":"Change dates or guests","title":"Modify reservation","description":"Change the dates or who is staying. The price is recalculated on this booking’s original rates, and the difference is settled with the guest.","guestsTitle":"Who is staying","adults":"Adults","adultsHint":"Age 13 and over","children":"Children","childrenHint":"Ages 2 to 12","infants":"Infants","infantsHint":"Under 2","pets":"Pets","petsHint":"Pet fees apply","petsNotAllowed":"This listing does not accept pets","decrease":"One fewer {label}","increase":"One more {label}","editChip":"Edit {field}","total":"Total","addedNights":"{count, plural, one {# night added: {dates}} other {# nights added: {dates}}}","noPriceChange":"The total does not change, so nothing is charged.","willCharge":"{amount} will be charged to the card on file.","willRequest":"There is no card saved on this stay, so the guest is sent a link to pay {amount}. The change applies once they do.","willRefund":"{amount} goes back to the guest’s original payment method.","petFeeNote":"Includes the pet fee for this booking.","newTotalUnpaid":"The guest’s new total is {amount}. They pay it at checkout — nothing is charged now.","requestStaysPending":"The request stays pending for you to approve. Its expiry clock does not restart.","openCheckoutExpires":"The guest’s open checkout is cancelled; they get a new payment link for the updated stay.","manualNoSettlement":"Nothing is charged or refunded — settle the {amount} difference with the guest yourself.","noPriceChangeManual":"The total does not change.","appliedDescriptionUnpaid":"The guest has been sent the updated stay and total.","appliedDescriptionManual":"The guest has been notified. Settle any price difference with them directly.","cancel":"Cancel","confirm":"Confirm change","confirming":"Saving…","done":"Done","appliedTitle":"Reservation updated","appliedDescription":"The guest has been notified and everything scheduled around these dates has been moved.","pendingTitle":"Waiting on the guest","pendingDescription":"The guest has been sent a link to pay {amount}.","pendingBody":"The reservation has not changed yet. It updates automatically as soon as the guest pays. The link is in their inbox and expires in 48 hours.","pendingCardTitle":"Change waiting on the guest","pendingCardShape":"{dates} · {guests, plural, one {# guest} other {# guests}}{pets, plural, =0 {} one {, # pet} other {, # pets}}","pendingCardBody":"The reservation changes as soon as the guest pays {amount}.","resend":"Resend link","resending":"Sending…","resendSuccess":"Link sent to the guest","resendError":"The link could not be resent","discard":"Discard change","discarding":"Discarding…","discardSuccess":"Change discarded","discardError":"The change could not be discarded","errorToast":"The reservation could not be modified","currentTitle":"Current stay","status":{"pendingApproval":"Pending approval","awaitingPayment":"Awaiting payment","confirmedPaid":"Confirmed · paid","manual":"Paid outside Haven","confirmed":"Confirmed"},"nightsCount":"{count, plural, one {# night} other {# nights}}","party":"{adults, plural, one {# adult} other {# adults}}{children, plural, =0 {} one {, # child} other {, # children}}{infants, plural, =0 {} one {, # infant} other {, # infants}}{pets, plural, =0 {} one {, # pet} other {, # pets}}","cardOnFile":"{brand} •••• {last4}","cardOnFileUnknown":"Card on file","noCardOnFile":"No card on file","editTitle":"Edit","incompleteDates":"Check-out has to be after check-in.","reviewTitle":"Review","startOver":"Start over","emptyTitle":"Nothing changed yet","emptyBody":"Change the dates or who is staying to see the new total.","rowDates":"Dates","rowGuests":"Guests","rowTotal":"Total","rowDifference":"Difference","noChangeTag":"No change","diffUp":"+{amount}","diffDown":"−{amount}","pricing":"Calculating the price…","addedNightsTitle":"{count, plural, one {# night added} other {# nights added}}","addedNightsHint":"Priced on this booking’s original rates.","removedNights":"{count, plural, one {# night removed: {dates}} other {# nights removed: {dates}}}","priceError":"The new price couldn’t be calculated.","retry":"Try again","whenConfirmTitle":"When you confirm","refusalFallback":"This change isn’t available.","appliesImmediately":"The change applies as soon as you confirm.","refundNow":"{amount} goes back to the guest’s original payment method.","chargeNowCard":"{amount} is charged now to {card}.","chargeNowCardUnknown":"{amount} is charged now to the card on file.","linkKeepsOriginal":"The reservation stays as it is until they pay.","confirmCharge":"Charge {amount} and confirm","confirmRefund":"Refund {amount} and confirm","confirmSendLink":"Send payment link for {amount}","footerIncomplete":"Choose a check-out after check-in.","footerUnchanged":"Make a change to continue.","footerPricing":"Calculating the new price…","footerBlocked":"This change cannot be made as picked.","footerError":"The price couldn’t be calculated.","reviewFirst":"You review and edit the charges next. Nothing is charged until you confirm.","linkNow":"The guest is sent a link to pay {amount}.","footerRateZero":"Every added night needs a price above zero.","reviewChargesButton":"Review charges","reviewChargesLink":"Review and edit charges","chargesTitle":"Review charges","chargesBack":"Back","chargesTableTitle":"New stay","chargesKeptNights":"{count, plural, one {# night already booked} other {# nights already booked}}","chargesNight":"Night of {date}","chargesNightGuestPays":"Guest pays {amount} for this night","chargesFootnote":"Added nights are priced at the nightly rate you set. This booking’s discounts, fees and taxes apply on top, as they did for the original stay.","chargesNewTotal":"New total","chargesCurrentTotal":"Current total","collectTitle":"Collect the difference","collectHint":"Your “Charge card for changes” setting picks the default. Change it in Sites → Listing settings.","collectLink":"Send payment link","collectCharge":"Charge {card}","collectChargeUnknown":"Charge card on file"},"paidViaOwnerRez":"Paid via OwnerRez","paidViaGuesty":"Paid via Guesty","awaitingGuestyPayment":"Awaiting payment in Guesty","viewInGuesty":"View in Guesty","guestyRefundNote":"Guesty collected this stay, so refunds, price changes, and cancellations are made there. Anything Haven charged — add-ons, Screen & Protect, verification — is still managed here.","awaitingOwnerRezPayment":"Awaiting payment in OwnerRez","viewInOwnerRez":"View in OwnerRez","ownerRezRefundNote":"OwnerRez collected this stay, so refunds, price changes, and cancellations are made there. Anything Haven charged — add-ons, Screen & Protect, verification — is still managed here.","agreementDueAtBookingUnsigned":"Not yet signed · due right after booking","migration":{"moveTitle":"Move to Haven","staysWith":"This reservation stays with {provider}. {reason}","intro":"Take this booking over from {provider}. It keeps its dates, guest and messages, and Haven collects what is still owed.","total":"Total","paidIn":"Paid in {provider}","havenCollects":"Haven collects","moveButton":"Move to Haven","dialogTitle":"Move this reservation to Haven","dialogDescription":"{guest} becomes a Haven booking with the same dates and price.","dialogDescriptionNoName":"This guest becomes a Haven booking with the same dates and price.","dueDateLabel":"Charge the balance on","dueDateHelp":"Haven charges the card the guest puts on file that day. Pick the date {provider} would have charged it.","paidInFull":"{provider} already collected this stay in full, so Haven has nothing to charge.","noteCopy":"{provider} keeps its own copy of the booking. Haven stops updating this reservation from it.","noteNoCharge":"Nothing is charged until you confirm {provider} has stopped collecting for this booking, so the guest is never charged twice.","noteVrbo":"This guest booked on Vrbo. The booking stays on Vrbo; only the payment you were collecting through {provider} moves.","noteUndo":"You can hand it back to {provider} until Haven has charged the guest.","cancel":"Cancel","moving":"Moving…","moveError":"This reservation could not be moved","tryAgain":"Try again in a moment.","movedTitle":"Moved from {provider}","paidThroughHaven":"Paid through Haven","balance":"Balance","balanceDue":"Balance, due {date}","pendingCutover":"Haven will not charge the balance until you confirm {provider} has stopped collecting for this booking.","cutoverButton":"{provider} has stopped collecting","activeWithCard":"The guest’s card is on file. Haven charges the balance on {date}.","paused":"Collection is paused. {reason} Haven will not charge this guest until it is sorted out.","settled":"This stay is paid in full.","undoLink":"Hand back to {provider}","cutoverTitle":"Let Haven collect the balance","cutoverBody":"Haven cannot see or switch off scheduled payments in {provider}. If {provider} is still set to charge this guest, they will be charged twice.","cutoverCheck":"I have turned off scheduled payments for this booking in {provider}, or cancelled it there. {provider} will not charge this guest again.","cutoverNotYet":"Not yet","cutoverConfirm":"Confirm","saving":"Saving…","cutoverError":"Could not confirm","undoTitle":"Hand back to {provider}?","undoBody":"This becomes a synced {provider} reservation again, and {provider} collects whatever is still owed. Haven removes its payment schedule for it.","undoKeep":"Keep in Haven","undoConfirm":"Hand back","undoPending":"Handing back…","undoError":"This reservation could not be handed back","requestNotSent":"The guest has not been asked for a card yet.","requestSent":"Asked for a card on {date}. They have not opened the link yet.","requestOpened":"Asked for a card on {date}. They opened the link but have not added a card.","cardOnFile":"Card on file since {date}.","requestButton":"Ask the guest for a card","requestAgain":"Send again","requestTitle":"Ask {guest} for a card","requestTitleNoName":"Ask the guest for a card","requestBody":"We email them a secure link to confirm the reservation and add a card. Nothing is charged when they add it, and we remind them twice if they do nothing.","requestNoteLabel":"Add a note (optional)","requestNoteHelp":"A few words from you, shown in the email.","requestSend":"Send","requestSending":"Sending…","requestError":"The email could not be sent","driftCancelledAction":"I cancelled it there myself","driftCancelledHelp":"If the guest cancelled, cancel this reservation in Haven instead so their refund is worked out.","driftDatesAction":"Keep the dates in Haven","driftPaidAction":"Update the balance from {provider}","driftError":"Could not update","driftWorking":"Working…","cancelRefundDue":"Refund due to the guest","cancelRefundedByHaven":"Refunded by Haven","cancelOwedByHost":"For you to refund from {provider}","cancelOwedHelp":"Haven cannot refund money {provider} collected. Send it back from there, then mark it done.","cancelMarkRefunded":"I have refunded it","cancelRefundedOn":"You marked this refunded on {date}.","cancelNoRefund":"No refund is due under the cancellation policy.","cancelError":"Could not save","reviewNeeded":"{provider}’s figures need a look before this booking can move. {reason}","reviewHint":"Check the charges and what was paid, correct anything that is off, and confirm.","charges":"Charges","lineName":"Charge","lineType":"Type","lineAmount":"Amount","kindAccommodation":"Stay","kindFee":"Fee","kindDiscount":"Discount","kindTax":"Tax","lineTaxed":"Taxed","lineRemove":"Remove charge","addLine":"Add a charge","pmsFigure":"{provider}: {amount}","paidSoFar":"Already paid in {provider}","paidTooMuch":"What was paid can’t be more than the total.","attest":"These figures match what the guest agreed to and has paid.","editedNote":"Your figures replace {provider}’s on this booking. {provider}’s are kept with it.","oldSystem":"your old system","manualTitle":"Part paid elsewhere"},"stayPayment":{"metaTitle":"Your reservation payment","heading":"Confirm your reservation","intro":"{property} now takes payments through a new booking system. Your reservation has not changed: the dates and the price are the same. What is still owed is collected here.","headingDirect":"Your reservation payment","introDirect":"Your deposit for {property} is paid. The rest is charged to the card on file before you arrive. You can pay it earlier or use a different card here.","stayHeading":"Your stay","stayDates":"{checkIn} to {checkOut}","guests":"{count, plural, one {# guest} other {# guests}}","paymentHeading":"Payment","total":"Total","paidEarlier":"Already paid","paidHere":"Paid here","balanceChargedOn":"Balance, charged on {date}","balanceDueNow":"Balance, due now","depositHeading":"Refundable deposit hold","depositBody":"A hold of {amount} is placed on your card {days, plural, one {# day} other {# days}} before check-in and released after checkout if there is no damage. A hold is not a charge.","cardHeading":"Card on file","cardNeeded":"Add the card your host should use. Nothing is charged today.","cardSaved":"Your card is on file. There is nothing more to do.","cardSavedBalance":"Your card is on file. The balance of {amount} is charged on {date}.","mandateBalance":"I authorize the host of {property} to charge the card I save for the remaining balance of {amount} for my stay, on or after {date}.","mandateBalanceAndDeposit":"I authorize the host of {property} to charge the card I save for the remaining balance of {amount} for my stay, on or after {date}, and to place a refundable deposit hold of {deposit} on it before check-in.","mandateDeposit":"I authorize the host of {property} to place a refundable deposit hold of {deposit} on the card I save, before check-in.","addCard":"Add a card","replaceCard":"Use a different card","payNow":"Pay {amount} now","payNowHelp":"You can also pay the balance now instead of waiting.","actionNeeded":"Your card could not be charged for the balance of {amount}. Please pay it now or add a different card.","paused":"Your host is reviewing the payment for this reservation. Nothing will be charged until they are done.","paidInFull":"This stay is paid in full.","cancelledStay":"This reservation was cancelled.","cardSavedNotice":"Thank you. Your card has been saved.","paymentReceivedNotice":"Thank you. Your payment was received.","nothingChangedNotice":"No changes were made.","questions":"Questions? Reply to the email your host sent you.","working":"One moment…","startError":"Something went wrong. Please try again.","invalidTitle":"This link is not valid","invalidBody":"It may have expired or been copied incompletely. Open the most recent email from your host, or ask them to send a new one.","cardOnlyHeading":"Card for your stay","cardOnlyIntro":"This is the card on file for your reservation at {property}. You can add one or use a different one here. Nothing is charged when you save a card.","cardLine":"{brand} ending in {last4}, expires {expiry}","cardSavedGeneric":"This card is on file for your stay.","cardNeededGeneric":"There is no card on file for this stay. Nothing is charged when you add one.","cardHoldFailed":"The deposit hold could not be placed on this card. Please use a different card.","cardUnavailable":"The card for this reservation cannot be changed online. Please contact your host.","depositPending":"A hold of {amount} is placed on your card before check-in and released after checkout if there is no damage. A hold is not a charge.","depositPlaced":"A hold of {amount} is on your card now. It is released after checkout if there is no damage. A hold is not a charge.","depositFailed":"We could not place the hold of {amount} on your card. Use a different card and we will try again.","mandateExtras":"It may also be charged for add-ons or changes to this reservation that I request or approve.","mandateDepositMove":"I authorize the host of {property} to move the refundable deposit hold of {deposit} for my stay to the card I save.","mandateGeneric":"I authorize the host of {property} to keep the card I save on file for my stay and to charge it for add-ons or changes to this reservation that I request or approve.","mandatePendingAddOns":"This includes the {count, plural, one {add-on request} other {# add-on requests}} I have already made, totalling {amount}.","cardSavedHoldMovedNotice":"Thank you. Your card has been saved and your deposit hold of {amount} has moved to it. The hold on your previous card has been released, which can take a few days to show with your bank.","cardSavedHoldKeptNotice":"Your card has been saved, but the deposit hold of {amount} could not be placed on it, so the hold stays on your previous card. You can try a different card.","questionsGeneric":"Questions? Contact your host."},"stayLedger":{"collectedInProvider":"Collected in {provider}","collectedElsewhere":"Collected outside Haven","collectedThroughHaven":"Collected through Haven","processingFee":"Card processing","refundedThroughHaven":"Refunded through Haven","paidSoFar":"Paid so far","refundedToYou":"Refunded to you","stillToCollect":"Still to collect","stillToCollectOn":"Still to collect, on {date}","balanceDue":"Balance due","balanceChargedOn":"Balance, charged on {date}","paidInFull":"Paid in full","installmentPaid":"Paid {date}","installmentScheduled":"Charged on {date}","installmentProcessing":"Charging now","installmentFailed":"Charge failed, retrying","installmentNeedsGuest":"Waiting on the guest","installmentNeedsYou":"Waiting for your payment","installmentCancelled":"Not charged","installmentWaived":"Waived by the host","installmentRefunded":"{amount} refunded","chargedOfTotal":"{paid} of {total} charged","paidOfTotal":"{paid} of {total} paid","notePendingCutover":"Haven collects this once you confirm your old system has stopped charging for the booking.","notePaused":"Collection is paused until you review the change your old system reported.","noteCardOnFile":"The guest's card is on file and is charged automatically.","noteNoCard":"The guest has not added a card yet.","addCard":"Add a card","openPaymentPage":"Pay now or change your card","changeDate":"Change date","changeDateTitle":"When should the balance be charged?","changeDateDescription":"The balance of {amount} is charged to the guest’s card on the day you pick. The guest is told three days before.","changeDateLabel":"Charge on","changeDateHelp":"Any day from {earliest} to {latest}, the day before check-in. It cannot be earlier than the day the guest agreed to.","changeDateSave":"Save date","changeDateSaving":"Saving…","changeDateCancel":"Cancel","changeDateSaved":"The balance is now charged on {date}.","changeDateError":"Could not change the date","changeDateTryAgain":"Please try again."},"cardOnFile":{"guestTitle":"Payment card","hostTitle":"Card on file","cardLine":"{brand} ending in {last4} · Expires {expiry}","cardSaved":"A card is on file","noCard":"No card on file","guestHelp":"Used for your deposit hold and for add-ons or changes you request.","guestHoldFailed":"The deposit hold could not be placed on this card. Please use a different card.","guestHoldOnPreviousCard":"Your deposit hold is still on your previous card, because this card would not take it.","updateCard":"Update card","addCard":"Add a card","hostHelp":"Used for the deposit hold, add-ons and changes to this reservation. The guest can change it from their reservation page.","hostFirstRequestAbove":"No card yet. Ask the guest for one from the move details above.","hostHoldFailed":"The deposit hold could not be placed on this card. Ask the guest for a new one; the hold is tried again as soon as they save it.","hostHoldFailedEmailed":"The deposit hold could not be placed on this card. We emailed the guest a link to change it on {date}. The hold is tried again as soon as they save a new card.","hostHoldOnPreviousCard":"The guest changed their card, but the new card would not take the deposit hold. The hold is still on their previous card.","askAgain":"Ask again","hostRequestPending":"Asked on {date}","hostCardReplaced":"Card updated {date}","askForNewCard":"Ask for a new card","askForCard":"Ask for a card","copyLink":"Copy link","linkCopiedShort":"Copied","linkCopied":"Card link copied","linkCopiedHelp":"Send it to the guest. It opens the page where they add or change their card.","copyFailed":"Could not copy the link","copyFailedHelp":"Your browser blocked the clipboard. Try again.","noGuestEmail":"This reservation has no guest email address. Copy the link and send it yourself.","requestTitle":"Ask {guest} for a new card","requestTitleFirst":"Ask {guest} for a card","requestTitleNoName":"Ask the guest for a card","requestBody":"We email them a secure link to a page where they add or change the card for this stay. Nothing is charged when they save it.","requestNoteLabel":"Add a note (optional)","requestNoteHelp":"A few words from you, shown in the email.","requestSend":"Send","requestSending":"Sending…","requestSent":"Email sent to {email}","requestError":"The email could not be sent","tryAgain":"Try again in a moment.","cancel":"Cancel"},"guestForms":{"title":"Guest forms","description":"What this guest told you, and anything you’re still waiting on.","threadButton":"Forms","summaryAnswered":"{count, plural, =1 {1 answered} other {# answered}}","summaryWaiting":"{count, plural, =1 {1 waiting on guest} other {# waiting on guest}}","statusComplete":"Answered","statusUnanswered":"Not answered yet","statusIncomplete":"Needs more detail","answeredOn":"Answered {date}","updatedOn":"Updated {date}","requestedOn":"Emailed {date}","remindedOn":"Reminder sent {date}","reminderOn":"A reminder goes out {date} if it’s still unfinished.","missingTitle":"Still needed","noAnswersYet":"The guest hasn’t answered this form yet.","empty":"No guest forms for this stay.","loadError":"Couldn’t load guest forms.","retry":"Try again","sendTitle":"Send a form","copyLink":"Copy link","linkCopied":"Copied","summarySendable":"{count, plural, =1 {1 form to send} other {# forms to send}}","insertLink":"Insert a guest form link","fallbackDomainLabel":"Why this link uses your Haven address","fallbackDomainHint":"Airbnb blocks brand-new domains, so this uses your Haven link for the first 30 days."},"journey":{"title":"Messages to this guest","empty":"Nothing has been sent or scheduled for this stay yet.","showAll":"Show all {count}","showFewer":"Show fewer","openJourney":"Open the guest journey","opened":"Opened","toCoGuest":"To {email}","resend":"Resend","resent":"Sent again","resendFailed":"Could not resend","loadFailed":"Could not load what was sent on this stay.","status":{"sent":"Sent","scheduled":"Scheduled","skipped":"Not sent","failed":"Failed","cancelled":"Cancelled"},"channel":{"SMS":"Text","WHATSAPP":"WhatsApp","PMS_MESSAGE":"Booking thread","HAVEN_INBOX":"Guidebook messages"},"outcome":{"sent":"sent","no_phone":"no phone number","no_consent":"no consent","opted_out":"opted out","no_thread":"no booking thread","not_sent":"not sent"},"reason":{"booking_cancelled":"The stay was cancelled","timing_changed":"Its timing changed, so it was rescheduled","already_past":"Its new time had already passed","paused":"Automated guest messages were paused","switch_off":"Its switch was off","needs_plan":"Needs a paid plan","email_off":"Its email is off; only its other channels ran","stay_ended":"The stay had already ended","no_instructions":"The listing has no check-in instructions","turned_off":"You had turned it off","replaced":"A newer copy replaced it","no_door_code":"There was no door code on the stay","not_opted_in":"This stay is not opted into Haven messages","undeliverable":"The guest has no address it could reach","other":"Haven skipped it"}},"checkInPhotos":{"title":"Photos to help you find your way","subtitle":"Your host added {count, plural, one {# photo} other {# photos}} for arrival.","viewPhotoWithCaption":"View check-in photo: {caption}","viewPhoto":"View check-in photo","photoAlt":"Check-in photo","previousPhoto":"Previous photo","nextPhoto":"Next photo","closeViewer":"Close photo viewer"},"tripDetailsTab":"Trip Details","localGuideTab":"Local Guide","viewCheckInInstructions":"View Check-in Instructions","viewCheckoutDetails":"View Checkout Details","viewPropertyInfo":"View Property Info","noPropertyImage":"No property image","adminSectionTitle":"Admin","adminFeedbackBody":"Send the post-stay feedback email to the guest.","feedbackSubmitted":"Feedback submitted","leaveFeedback":"Leave Feedback","confirmCancellation":"Confirm Cancellation","back":"Back","hostApprovalPending":"Host approval pending","drawer":{"pastTitle":"Your past reservation","inquiryTitle":"Respond to Inquiry","title":"Reservation Details","srDescription":"View reservation details","loading":"Loading reservation details...","errorTitle":"Error loading reservation","errorGeneric":"An error occurred","backToProperty":"Back to Property","shareItinerary":"Share Itinerary with Guests"},"adminFeedbackEmail":{"button":"Send post-stay feedback email","sendNow":"Send now (immediate)","viaPipeline":"Via normal pipeline (SNS)"},"inviteCoGuests":{"titleHost":"Share Itinerary with Guests","titleGuest":"Invite Your Travel Companions","descriptionHost":"Share the itinerary with additional guests so they have access to check-in instructions, property details, and the Haven app.","descriptionGuest":"Share your stay details so your fellow guests have access to check-in instructions, property info, the guest store for upgrades and add-ons, and all Haven concierge features.","emailPlaceholder":"guest@example.com","firstNamePlaceholder":"Jane","phoneHint":"So the rest of your trip can reach them in-app.","sendInvitation":"Send Invitation","invitedGuests":"Invited guests","accepted":"Accepted","resent":"Resent","resend":"Resend","pending":"Pending","done":"Done","skipForNow":"Skip for now"},"hostActions":{"actionRequired":"Action Required","reviewRequestWithAdjust":"Review the request and approve or reject it. You can also offer a discount or change the price before the guest pays.","reviewRequest":"Please review the reservation request and approve or reject it.","choosePlan":"Choose a plan","finishStripeSetup":"Finish Stripe setup","guestInquiry":"Guest Inquiry","guestsQuestion":"Guest's question","respond":"Respond","preapprove":"Pre-approve","damageProtection":"Damage protection","rejectionReason":"Rejection reason: {reason}","flaggedReason":"Flagged reason: {reason}","protectionNotEnabled":"Damage protection wasn't enabled at the time of this booking.","enableInSettings":"Enable in settings","replySentTitle":"Reply Sent","replySentBody":"{guestName} will receive your response via email.","close":"Close","replyTitle":"Reply to {guestName}","replyDescription":"Your message will be emailed to the guest.","replyPlaceholder":"Hi {guestName}, thanks for your interest...","cancel":"Cancel","sending":"Sending…","sendReply":"Send Reply","preapprovedTitle":"Pre-approved!","preapprovedBody":"{guestName} will be notified and can now proceed to book.","preapproveTitle":"Pre-approve {guestName}","preapproveDescription":"The guest will be able to complete their booking once pre-approved. You can include a message and an optional discount.","messageToGuestOptional":"Message to guest (optional)","preapprovePlaceholder":"Hi {guestName}, we'd love to have you...","discountOfferOptional":"Discount offer (optional)","approving":"Approving…","rejectTitle":"Reject Booking","rejectDescription":"Please confirm that you want to reject this booking. Once you reject, the guest will be notified and the reservation will be cancelled.","reject":"Reject"},"partnerActions":{"shareGuestGuide":"Share guest guide","guestGuideLink":"Guest guide link","dialogTitle":"Send your guide to every guest","dialogDescription":"Booked on Airbnb, VRBO, or anywhere — get them into your guide so they manage their stay and you capture their contact info.","shareMessage":"Here's the guest guide for {title} — manage your stay and find check-in, Wi-Fi, and local tips all in one place.","openIn":"Open in {portal}","setupAutoSend":"Set up auto-send","autoSendHospitable":"Auto-send to Hospitable","autoSendAirbnb":"Auto-send to Airbnb","propertyFallback":"Property","pmsFallback":"PMS","saveFailedTitle":"Could not save","saveFailedBody":"Try again in a moment."},"protection":{"label":"Protection","hintLabel":"How damage protection and the security deposit differ","hintBody":"Truvi damage protection covers accidental damage above the deductible. 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Cape Ann Getaways

Coastal Bliss Awaits in Cape Ann's Finest Retreats

Villaggio by the Sea

Waterfront Cottage

Historic Brick Mansion

Beach Retreat

FAQ