Frequently asked questions about our management fees
What is included in the 15% standard management fee?
Professional multi-channel marketing on Airbnb and Vrbo, high-definition listing photography, 24/7 direct guest communication and coordination of local housekeeping teams. We also handle guest screening and damage-waiver claims at no extra cost to the homeowner.
Are there any setup fees or hidden administrative charges?
We operate with absolute pricing transparency: $0 in setup fees, $0 in onboarding costs and $0 in credit card processing surcharges. Our performance-based commission means we only earn our fee when your property collects rental revenue.
How are guest cleaning fees and housekeeping costs managed?
Standard departure cleaning fees are collected directly from guests at the time of booking and cover our professional local cleaning teams, so routine guest departure cleanings are not an out-of-pocket expense for homeowners.
Do you offer vacation rental management in Guerneville and Stinson Beach?
Yes. We manage local vacation homes in Stinson Beach, Guerneville, Vallejo, Oakland and Kissimmee. Our localized operations handle pre-arrival inspections, emergency guest response and maintenance coordination directly within each regional market.